New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good workkkkkkkkkkkkkkkkkkkkkkkkk
Response: YAY!! Thank you SOO much for your awesome review Tenisha! We promise that we will keep up the excellent work! We hope to keep growing as a company and to have customers as great as you to grow with :) Published on April 11, 2018
I’m a new customer and set up was quick and easy.
Response: Welcome Randeshia to Payless Power we are happy you chose us as your electrical provider! We look forward to providing you excellent customer service and answering all your questions you might have. We also have a website at paylesspower.com where you can register the account and manage the payments and usage on the internet. Thank you again for choosing Payless Power!! :) Published on April 11, 2018
-100 stars You are the worst company I have every come in contact with
Response: Hi Erika we sincerely do apologize you've had a negative experience with our company. A supervisor will be reaching out shortly. Published on April 11, 2018
It was very easy!
Response: Thank you so much for the awesome review Evony!! Provide you with a simple and quality service is our pride! We are so glad to have you as a customer! We appreciate the support :) Published on April 11, 2018
Been with Payless Power for years. Very reasonably priced, easy to submit payments online.
Response: Thank you Justin for being a loyal customer. We look forward to growing as a company and having positive customers such as yourself to grow with!!! :-) Published on April 11, 2018
Very simple and easy to use. Power use update every day
Response: Judyann we love your review!!! Payless Power is all about simplifying and making life easier for all our customers!! :) Published on April 11, 2018
Love payless power!
Response: We love to have you as a customer Jeff!! We appreciate your fantastic review :) Published on April 11, 2018
Excellent prices will never change
Response: Thank you so much Brandis for the awesome review!!! It makes us happy to see our customers happy!! We work to make sure that our rates are always competitive and that we get the best prices for our customers!! :) Published on April 11, 2018
Convenient pay method.
Response: Convenience is the key! When we make it easy to manage and monitor your electric we see positive results and loyalty from customers such as yourself. Thank you for your feedback Published on April 11, 2018
You should sends notices on how to save energy on everyday usage.
Response: Thank you Clemencia for that suggestion, we love getting feedback on how we can better our company. Please reach out to our customer care dept. at 888-963-9363 so we can provide you tips on how to save energy! Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
