Payless Power Reviews
Read reviews from Payless Power customers
Process is easy but price is kinda high
Response: Hi Cassandra for you feedback, it's greatly appreciated. Yes ma'am we have ways on lowering the KWH rate, if you always maintain a balance of $35 or more in the account so you can continue to receive our 20% Flex Pay discount. Also if you use more than 17 kwh a day there is between 0.50-0.75 cents discount depending of the TDSP that is in your area. if you have anymore questions please reach out to our customer care dept 888-963-9363. Published on April 03, 2018
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Response: Thank you so much for taking the time to provide your feedback(: Published on April 03, 2018
Easy and Cheap. Messages everyday to give a heads up and they even put money in too. Way better than Just Energy.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Great rates and easy payment process.
Response: Thank you Angela for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018
Payments made easy, the only thing that needs improvement is actually being able to view a statement.
Response: Thank you Stephanie for your feedback it's greatly appreciated. You should be receiving a monthly statement to your email. You can also login on the online portal click under the "Transaction History" tab, to expand click on the days to see more detail information like charges & what they were billed for. If you have anymore questions please reach out to customer care dept. 888-963-9363. Published on April 03, 2018
Ok service but wish they would charge less per watt or i going to change my service
Response: Thank you for the feedback we have a few options to lower your bill such as signing up for autopay not only does it allow you to maintain your balance above $35 but it also allows you to get our 20% flex discount, also if you use more than 17 kilowatts a day you receive another daily discount! Published on April 03, 2018
Everything is great
Response: Thank you so much for you kind words Miranda!! We are so ecstatic to provide you with the best service in the area! We love having customer as excellent as you!! Thank you for supporting Payless Power Published on April 03, 2018
Works ok
Response: Thank you for giving us such an awesome review Richard!! You're the best! Published on April 03, 2018
It’s good it’s just that I have to be paying every other day and I don’t like that !
Response: Hi Paula- Thank you for commenting. Making small daily payments definitely creates a more stressful customer experience. If you can make a larger single payment it not only makes the experience more convenient but it also helps you to earn the 20% Flexpay discount :) Published on April 03, 2018
Super easy to use and track electricity usage
Response: Thank you Amy for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
