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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I think extensions should be brought back
Response: Thank you Sondra for that wonderful feedback! Our extension policy is the following day by 11am to make a payment once the account goes negative or we have the Deferred payment plan we can set up for the customer if they would like it! :) Published on April 16, 2018
Affordable would recommend a no stop policy towards paycheck to paycheck customers
Response: Thank you Joshua for that great review!!! We do our very best to try to make sure our customers are never without power. We have the grace period of the following day to make a payment by 11 am before a disconnection notice is sent out and we also have the Deferred Payment Plan where we add half of the negative balance and $25.00 to the account to prevent a disconnection. :) Published on April 16, 2018
Good service with easy use service
Response: Thank you for being a great customer! Published on April 14, 2018
Very easy to deal with. We have used them for four years and have not had a single problem.
Response: Wow!! Thank you so much for the amazing review!! We are so thankful to have such astounding customers like you Todd, and we can't wait to continue this Payless Power journey for many many years to come!! :) Published on April 13, 2018
You are awesome and convenient. Thank you
Response: You are awesome Jacob!! Thank you so much for the excellent review! We are so glad we can provide you with the best service in the area! :) Published on April 13, 2018
Good service. Had over 3 years now. Spend less than with traditional company. No complaints.
Response: We are SOOOOO delighted that you're still enjoying your service 3 years later!! We greatly appreciate having customers like you Umo, and we can't wait to continue this Payless Power journey for many years to come!! Published on April 13, 2018
Great customer service. Very easy to use
Response: Thank you for being a great customer!! Published on April 13, 2018
Is a great easy process and fast
Response: Thank you Claudia for your feedback glad we can make your payment method much easier(: Published on April 13, 2018
Very successful company and I’m very pleased with them wouldn’t changed for nothing and yes I would recommended it each and every friend or relative of mine!!
Response: Happy to know you are pleased with our service!! Published on April 13, 2018
Easy to pay would recommend
Response: Thank you for the great review! Published on April 13, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.