Payless Power Reviews
Read reviews from Payless Power customers
Love this! Its fast, easy, and cheap!
Response: Fast, Easy and Cheap!!!! We work hard for our customers to have a great experience and greatly appreciate positive comments like yours. Please continue being an awesome customer for an awesome electric company. Published on April 11, 2018
Great in summer horrible in winter.
Response: Thank you Rebecca for your feedback it's greatly appreciated. We do apologize you have experience this issue with your usage. More times during the winter a lot of customers experience high usage due to temperatures fluctuating some days the weather is mild where less usage is being consumed in the home, versus on days where the temperatures go down in the teens causing heaters to kick on & making the heaters work hard & possibly run all night to keep the house warm. When this happens the weather outside has a lot to deal with what the home is consuming. For example the weather could be 30 degrees outside while your thermostat is set at 76, That is a 36 degree difference that the heater has to go against in order to heat the home & how well insulated the home is. During spring/summer times the weather outside is mild causing low usage. Keep in mind there might be days during the summer time that temperatures might reach 115 degrees or more causing the AC to run all day especially between 3-7 pm during the hottest time of the day,once the sun goes down temps will decrease cooling the home. Published on April 11, 2018
I really like the ease of pay and customer service has been great. Will recommend to all my friends and family. Makes tracking and electric usage a breeze!! Thanks
Response: James you are truly a valued customer!!! Our goal is to make electricity easier to ensure customer satisfaction and it appears we have met that goal and will continue to give the best service we can in order to keep getting such AWESOME feedback!!!!! Published on April 11, 2018
I’m happy with my service
Response: One of our main goals is to keep our customers satisfied while providing the simplest, most affordable option when purchasing power, and we are so thrilled you are happy with your service!! Thanks for the great review Aleisha!! :) Published on April 11, 2018
you are good in customer service
Response: Thank you very much for that fantastic review! Providing you with quality customer service is our pride! If you have any suggestions on something we can improve please call us at 1-888-963-9363, we will be happy to hear it! :) Published on April 11, 2018
Love my services
Response: Thank you for the great feedback Ann! We will continue to provide excellent service as you continue to be an EXCELLENT customer!! :-) :-) Published on April 11, 2018
Love this electric company! Highly recommend
Response: This electric company loves you back!!!! Thanks for the positive feedback as it drives our team to continue giving memorable customer service experiences. Published on April 11, 2018
I love Payless power! It’s a great company!
Response: We are overjoyed you love the services we provide, and we can't wait to see what the future holds for us!! Thanks so much for the lovely review, and we are so thankful for great customers like you!! :) Published on April 11, 2018
Customer Service is great ! Always willing to help !
Response: Thank you so much for the fantastic review Melinda! We are proud to provide our customers with a friendly, accurate, and fast customer service! We will always be willing to help each of our clients because thanks to them, Payless Power still stands as a company! We appreciate soo much the support! Published on April 11, 2018
Convenient, easy, love the daily alerts!
Response: YES!!! Convenience is one of the most important aspects of our business and we are happy to provide you with the services you need to manage your account easily. Thank you for your positive feedback Melanie, you are truly a valued customer. Published on April 11, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
