New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy to use! Love the flexibly
Response: We make it very easy to take advantage of our services. Thanks for your motivation Jeanette and spread the word about your great Electric company. :-) Published on April 23, 2018
You are awesome
Response: WOW! You are more awesome Amy! Providing you and all our customers with a quality service and receive reviews like yours is what keep us going! We are so thankful you the support and we hope that you will continue with Payless Power for many years to come! Thank you SOO much for your excellent review :) Published on April 23, 2018
I’m really happy with how user-friendly the website is.
Response: And we're really happy to have you as a loyal customer Diana! Thank you for the positive vibes. :-) Published on April 23, 2018
Very convenient
Response: Payless Power is so proud to provide all our customer with the best service in TEXAS! Thank you for your excellent review Chansina! :) Published on April 23, 2018
It’s was easy and fast thank you guys for your help
Response: You're very welcome Brittany! we're happy to make electricity fast and easy. Published on April 23, 2018
The rates are good and the website is very user friendly. I like the daily texts telling me my balance.
Response: Thanks Jordan!! We are very happy to provide the best electricity experiences to our loyal customers. ;-) Published on April 23, 2018
Even though the rates have went up, its still somewhat reasonable. The best thing is the daily texts and how easy it is to pay. Even if you forget a day or two, they will run the balance negative for you to catch it all up. Bonus
Response: Thank you James for your comments. We appreciate you and work hard to provide easy and manageable services to our amazing customers. Published on April 23, 2018
Great company. ????
Response: Thank you so much Kelly for the fantastic review! We are so thankful to have customers as great as you, thanks for the support! :) Published on April 23, 2018
Always have appreciated their service
Response: And we assure you that you are always appreciated. We take care of our customers and provide the best electric service around! Thank you Gary. :-) Published on April 23, 2018
Excellent service. Making payments are easier with the new app. Excellent customer service
Response: Happy to hear you're enjoying the new app Reginald!. We will continue to make improvements and upgrades to our customer service so that we can continue to be the amazing company that we are. Thank you!!!! :-) Published on April 23, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
