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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Love Payless power online is great and customer service is awesome
Response: You are awesome Mariah!!! We appreciate the rave review!! We are glad you chose Payless Power as your electrical provider!! :) Published on April 18, 2018
Easy and convenient services
Response: Thank you so much for the awesome review Stephanie! We are so glad to provide you with a fast and simple service! Thanks for the support :) Published on April 18, 2018
NOTHING TO SAY, ALL IS GOOD
Response: Thank you sooo much for the fabulous review Isabel! We are so glad that we can provide you and all our customers with the best service in the area! :) Published on April 18, 2018
It’s great and reliable service
Response: Thank you for the positive feedback Cameron! :-) Published on April 18, 2018
I love the updates, great rates! I love the fact that is pay as you go!
Response: Thank you Karla for that awesome review!! We are happy to be your electrical provider!!! :) Published on April 18, 2018
Greatest company in the world
Response: WOW!! We are super happy for that awesome and positive review! We are lucky to have a great customers like you :) Thank you so much for the support and we hope that you will continue your journey with Payless Power for many years to come! :) Published on April 18, 2018
At initial set up, my email was incorrect so I couldn’t make a payment and the were closed by the time I got off. After that was resolved, it’s been great! Great rates, easy to pay and text reminders keep me up to date with whats going on. There is a lag in the daily usage … wish it could be real time or just one day behind not two. But other than that they’re okay with me
Response: Thank you for your awesome review Aleda!!! We are glad the email address is resolved and everything is going great! The billing is always going to be 2 days behind because we have to wait for the tdsp to gather all the data from the meter for the 24 hours in a day and then they send the readings to us, which is when we in turn send it to the customer!! :) Published on April 18, 2018
Great I love it
Response: And we Love you Shakira!!!! Thank you for that amazing review!! We are glad you chose Payless Power as your energy company! :) Published on April 18, 2018
Love how easy it is to add money to my account…
Response: Thank you Karen, we are so pleased to hear that the new customer portal features are brining ease to your life! Published on April 18, 2018
Great service!! Friendly customer service people.
Response: Thank you Pamela we aim to please! Published on April 18, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
