Payments made easy, the only thing that needs improvement is actually being able to view a statement.
Response: Thank you Stephanie for your feedback it's greatly appreciated. You should be receiving a monthly statement to your email. You can also login on the online portal click under the "Transaction History" tab, to expand click on the days to see more detail information like charges & what they were billed for. If you have anymore questions please reach out to customer care dept. 888-963-9363. Published on April 03, 2018
Ok service but wish they would charge less per watt or i going to change my service
Response: Thank you for the feedback we have a few options to lower your bill such as signing up for autopay not only does it allow you to maintain your balance above $35 but it also allows you to get our 20% flex discount, also if you use more than 17 kilowatts a day you receive another daily discount! Published on April 03, 2018
Everything is great
Response: Thank you so much for you kind words Miranda!! We are so ecstatic to provide you with the best service in the area! We love having customer as excellent as you!! Thank you for supporting Payless Power Published on April 03, 2018
Works ok
Response: Thank you for giving us such an awesome review Richard!! You're the best! Published on April 03, 2018
It’s good it’s just that I have to be paying every other day and I don’t like that !
Response: Hi Paula- Thank you for commenting. Making small daily payments definitely creates a more stressful customer experience. If you can make a larger single payment it not only makes the experience more convenient but it also helps you to earn the 20% Flexpay discount :) Published on April 03, 2018
Super easy to use and track electricity usage
Response: Thank you Amy for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018
Good
Response: Thank you so much for the awesome review!! We are thankful for customers like you David!! Published on April 03, 2018
Great
Response: Thank you so much for your great review Michael!! We are so grateful to have you as a customer and keep providing you with an excellent service!! Published on April 03, 2018
Safe easy managible and effective
Response: Thank you Alexa for your feedback glad we can make your payment method much easier(: Published on April 03, 2018
Easy to add money to account
Response: Thank you, Lisa :) Our goal is to offer the easiest service on the market! Published on April 03, 2018
