New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Quick and very easy
Response: Hi Alpha! We appreciate your awesome review! We are so happy for all the support and we are going to keep up the great work! Published on April 23, 2018
Simple and easy
Response: Thank you so much for your fantastic review Cornel! :) Published on April 23, 2018
I could have a post-pay electric company but I choose to stick with Payless for several reasons. I see our consumption daily and I can adjust my usage if times get tough, and we split the cost each payday; that’s much easier on our budget. It really doesn’t cost us any more than a regular company…about $3 daily for a 3 bedroom home, that’s what my sister pays for a 2 bedroom apartment.
Response: We are happy that you have found an electricity company that meets or exceeds your needs. We work hard to provide great customer service and a memorable experience. Thank you Penny for the positive feedback. Spread the word!!!! :-) Published on April 23, 2018
I love this electric company
Response: Thanks Joshua for the awesome review! Published on April 23, 2018
This so much easier than having to call in and putting in all my info.
Response: Payless Power is easier than the rest. We want you to have a hassle free electric experience. Thank you for the comment Valerie. Published on April 23, 2018
prefer the old updates that listed the daily dollar amount usage ,not just kwh usage
Response: Tony- Thank you for providing your feedback we really appreciate it. Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement. Published on April 23, 2018
Easy as clicking a button
Response: And it's that easy!!!! Thanks for your comment Carlos. :-) Published on April 23, 2018
LOVE THIS COMPANY
Response: Thank you so much for the feedback!! Please let us know how we can improve(: Published on April 23, 2018
I just find that it lil expensive for me.were not home all day and still our usage is high
Response: Kimberly thank you for your feedback it's greatly appreciated. We strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. You can also review your usage in real time using smartmetertexas.com. Published on April 23, 2018
Y’all are awesome and affordable
Response: Thank you so much for the great review Janiqua! We are so happy that we can provide you with a quality service and competitive prices! We are so glad that you love your services and we are happy to have customers as excellent as you :) Published on April 23, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
