Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
This is a silly requirement. I have nothing to add.
Response: Hi Dennis, Thank you for taking the time to leave a review—we appreciate you sharing your thoughts, even when there’s not much to add. We understand that quick feedback prompts can sometimes feel unnecessary, and your comment highlights that experience clearly. Your 4-star rating is appreciated and lets us know you’ve had a generally positive experience with our service. Input like yours still plays an important role in helping us refine how we engage with our customers and improve the overall experience. If there’s ever anything specific you’d like to share down the line or if you need assistance, our team is here to help. You can reach us at (866) 963-9353. For support after hours, please visit: 👉 https://paylesspower.com/contact-us/ Thank you again for your feedback and for choosing Payless Power! Published on June 03, 2026
Do not kno yet about service, I will giv a review once I receive my service an evaluation of the type of service I endure
Response: Hi Harvey, Thank you for sharing your early impression and for planning to update your review once your service is active. We recognize starting new service comes with expectations, and we appreciate you giving us that opportunity. Our goal is to provide a smooth, reliable experience from the start. If you have any questions as you begin or while evaluating your service, we’re here to help. You can reach us anytime, including after hours, at: 👉 https://paylesspower.com/contact-us/ We look forward to hearing more about your experience! Published on June 03, 2026
Process is ez thank you.
Response: Thank you for your review Jonathan! We’re glad to hear the process was easy and straightforward for you—that’s exactly what we aim for. We understand how important a quick and simple experience is when setting up service, and it’s great to know that stood out to you. We also appreciate you taking the time to share your feedback and your 4-star rating—it helps us continue improving. If there’s anything we can do to enhance your experience even further, our team is always here to help. You can reach us anytime at (866) 963-9353, and for support after hours, please visit: 👉 https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 03, 2026
Great service great light company
Response: Hi Christopher, Thank you for taking the time to share your feedback. It’s great to hear that you had a positive experience and that both our service and lighting met your expectations. We truly value your recognition—it helps reinforce what our team strives for every day. If there’s ever anything we can do to make your experience even better or earn that fifth star, we’d love the opportunity to help. We appreciate you choosing us and look forward to serving you again! Published on May 27, 2026
Thank you guys at this time I actually have an emergency and you guys came through just in time….
Response: Hi Franzavia, Thank you for sharing your experience with us. Hearing that you were dealing with an emergency and that our team was able to come through right when you needed it most truly means a lot. Moments like that matter, and it’s important that you can count on timely support when it counts. We appreciate you trusting us during such a critical time and taking a moment to recognize the effort. If there’s anything further you need or any way we can continue to support you, please don’t hesitate to reach out—we’re here for you whenever you need us. Published on May 27, 2026
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Response: Hi Tesha, Thank you for taking the time to leave a 4-star review—we really appreciate your feedback and your support. It’s great to see that your experience was positive overall, and we value the opportunity to continue improving. If there was anything that kept your experience from being a full 5 stars, your input would be incredibly helpful for us to better understand and enhance our service. We’re always looking for ways to make things smoother and more convenient for you. Please don’t hesitate to reach out if there’s anything we can assist with or improve—we’re here to help and would love the chance to make your next experience even better! Published on May 27, 2026
Excelente espero y me den más información sobre esto
Response: San Juanita, gracias por tomarte el tiempo de compartir tu reseña y por la calificación de 4 estrellas. Entendemos que te interesa recibir más información y valoramos mucho tu interés y confianza. Reconocemos tu comentario como una oportunidad para brindarte mayor claridad y asegurarnos de que cuentes con los detalles que necesitas. Con gusto podemos ampliarte la información y resolver cualquier duda específica que tengas. Por favor, comunícate con nuestro Equipo de Atención al Cliente al 1-888-963-9363 durante nuestro horario de atención, de lunes a viernes de 9:00 a. m. a 5:00 p. m. Estaremos encantados de apoyarte y continuar ayudándote. Published on April 24, 2026
Payless has help me so much with the exrimp low prices and it just puts joy in my heart that my electricity is in good hands!!
Response: Hi Alexis, Thank you for sharing your 4‑star review with us. It’s great to hear how much Payless has supported you and that our low prices have made such a meaningful difference for you. Knowing that it brings joy and gives you confidence that your electricity is in good hands truly stands out and reinforces why we do what we do. Your feedback helps us understand where we’re meeting your expectations and where we can continue to improve so your experience feels even better moving forward. If there’s anything more you’d like us to assist with or anything that could make your service feel like a full 5‑star experience, I’m here and ready to help, Alexis. We appreciate you being part of the Payless family. Published on March 25, 2026
Advertising better for more lookng
Response: Hi Jordan, Thank you for sharing your feedback and for giving us a 4‑star rating. I hear your point about wanting better advertising to create more visibility, and that perspective is really valuable. It makes sense that clearer or more engaging advertising would help you—and others—find exactly what you're looking for more easily. We appreciate you taking the time to help us improve, Jordan. Your input truly makes a difference. Published on March 24, 2026
Low rates are very nice
Response: Hello Donna, Thank you for sharing your review with us. We appreciate hearing that our low rates have been a positive part of your experience. Affordable and reliable service is a priority for many customers, and it’s great to know this aligns with what you value. We also appreciate your four‑star rating, and we’re always looking for opportunities to enhance the customer experience. If there is anything we can improve to earn a fifth star from you in the future, we would welcome your feedback. For any assistance outside of our regular business hours, you can reach us through our after‑hours contact options at: https://paylesspower.com/contact-us/. Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on February 20, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
