Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
The bill more then doubles from water, why
Response: Thank you for taking the time to leave your feedback and your rating! Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on May 12, 2025
Great just wish when switching over to monthly from prepaid they transfer the money over in credit
Response: We appreciate you sharing your thoughts with us. Every experience matters, and your voice helps guide our efforts to provide service that truly supports our customers' needs. At Payless Power, we are here to partner with you to make sure your service is as convenient and dependable as possible. Feel free to reach out to us anytime at 1-888-963-9363 — we’re ready to assist you. Published on May 07, 2025
Like that they message you when your low. The only thing I don’t like that you have to pay more than your negative balance if and when it gets that way . Other than that I think it’s a reasonable price also depends on how much you use during the day and night .
Response: We appreciate you for taking the time to review our services! We see that you may have some concerns with the minimum payment you need to pay on your account, and can understand why you may have issue with it. In order to avoid a disconnection or initiate a reconnection of your services, Payless Power requires customers to pay an amount that will bring your balance to a positive $20 balance. This will make sure you have funds available for future energy usage. If you have any other questions or concerns, feel free to contact us at 1-888-963-9363 Published on April 28, 2025
I would recommend
Response: Thank you so much for your recommendation Tamula! It means a lot to know that we've met your expectations. If there's ever anything more we can do to support you or improve your service, we're always here and happy to help. Published on April 22, 2025
Great service! Easy to understand payment system.
Response: Thank you for rating and reviewing Payless Power! Published on April 17, 2025
Quick and simple process. Lights where on in about 20 minutes or less and same day.
Response: We appreciate your rating and review! Published on April 17, 2025
I love it was too easy
Response: Thank you for rating our services! Published on April 14, 2025
Very easy and straightforward. I am able to keep up with my daily usage and add money as I go.
Response: Thank you for choosing to be a Payless Power customer! Published on April 01, 2025
I usually love it. But it seems to be kinda pricing. I love how i can check my power usage on the website, but sometimes it doesn’t seem accurate. Also sometimes the website does not accept my credit card that i have saved to the website. I have submitted complains and have never heard back.
Response: Thank you for giving us your feedback on this matter, Travis! We understand that you may have some concerns about your recent billing, as well as making payments through our website. Payless Power will charge you based on the amount of electricity you consume. Your consumption is read from the Smart Meter by your local Transmission and Distribution Provider, and we receive the readings for billing purposes. This method ensures that your billing is accurate, and you are properly charged with what you consume. You can always review your billing via the My Account Portal at paylesspower.com In regards to your card payments, please be sure that the card information is input correctly. This includes the card number, expiration date, security code, and the billing address associated with the card. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on March 31, 2025
Great service and fair price
Response: Thank you for rating and reviewing Payless Power! Published on March 27, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
