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Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Dope and very easy to work with and good service
Response: Hi Joseph, Thank you for taking the time to share your feedback! We're glad to hear that you found the process easy and that you received good service. It's especially rewarding to know that working with our team was a positive experience. We know how important it is to have a straightforward, hassle-free experience, and our team works hard to make every interaction as smooth and efficient as possible. Your comments let us know we're on the right track. Thank you for choosing us, Joseph. We appreciate your support and look forward to continuing to provide the great service you deserve! Published on August 07, 2026
Awesome start! Thank you.
Response: Hi Stephanie, Thank you for taking the time to share your feedback. We're thrilled to hear your experience got off to an awesome start and that our team made a positive impression. Your kind words mean a lot to us. We appreciate your support and look forward to continuing to provide the great service you expect. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for choosing us, Stephanie! Published on August 07, 2026
The previously discussed with myself
Response: Hi Robert, Thank you for your 4-star review and for taking the time to share your feedback. I understand you're referring to matters that were previously discussed, and I appreciate you highlighting that experience. We recognize the importance of ensuring prior conversations are accurately reflected and followed up on. Your comments are valuable and help us evaluate how we communicate and support our customers. We'd welcome the opportunity to review the details further and make sure everything has been addressed as intended. If there's anything additional you'd like to discuss, please reach out to us directly so we can take a closer look and assist where needed. Thank you again, Robert, for your review and for choosing us. Published on August 04, 2026
Grwat company for lights
Response: Thank you for your 4-star review Jahmekia! We're glad to hear you think we're a great company for your electricity service. We truly appreciate your support and the opportunity to serve you. We'd love to know what we could do to make your experience worthy of a 5-star rating. If you have any suggestions or feedback, please let us know—we're always looking for ways to improve and better serve our customers. Thank you for choosing us! ⭐⭐⭐⭐😊 Published on July 27, 2026
Customer service have been very good to me, very helpful and professional they do try to help out as much as possible. Have been recommending to family and friends
Response: Hi Adolfo, thank you for your 4-star review and for sharing your experience. We're glad to hear our customer service team has been helpful, professional, and committed to assisting whenever possible. Your recommendation to family and friends means a great deal to us, and we appreciate your support. We will continue working to provide the level of service you expect. If there is ever anything more we can do to help, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
Fast and easy process!
Response: Hi Daniel, Thank you for your 4-star review! We're glad to hear that you found the process fast and easy. We know that getting service set up quickly and without complications is important, and it's great to know your experience reflected that. We appreciate you taking the time to share your feedback. Our team is committed to providing a simple and efficient experience for every customer, and we look forward to continuing to serve you. If you ever have any questions or need assistance, we're here to help. Thank you for choosing Payless Power, Daniel! Published on July 13, 2026
Fast and easy process!
Response: Hi Daniel, Thank you for taking the time to share your 4-star review. We're glad to hear that your experience was fast and easy. We know how important a smooth and efficient process is, and it's great to know we were able to meet your expectations. We appreciate your feedback and your business. If there's ever anything we can do to make your experience even better, our team is always here to help. Thanks again, Daniel! Published on July 13, 2026
My account is at $75.00 balance thanks for contacting me about my bill
Response: Hi Antoinette, Thank you for sharing your feedback and for the 4-star review. It's great to hear that reaching out about your bill was helpful and that your account balance is now at $75.00. We appreciate the opportunity to keep you informed and support you with your account needs. If there's ever anything else we can assist you with, we're here to help. Thank you for choosing us! Published on July 13, 2026
Eficiente y eficaz la forma de pago
Response: Hola Juan, Gracias por compartir tu experiencia y por destacar que nuestro proceso de pago te pareció eficiente y eficaz. Nos alegra saber que pudiste completar tu pago de manera rápida y sencilla, ya que trabajamos continuamente para ofrecer una experiencia cómoda y práctica para nuestros clientes. Agradecemos tu confianza y tus comentarios. Esperamos seguir brindándote un servicio que cumpla con tus expectativas en cada visita. ¡Gracias por elegirnos! Published on July 13, 2026
I love how easy it is to pay and stay connected!
Response: Hi Sara, Thank you for your 4-star rating and for sharing your feedback. We're thrilled to hear that you love how easy it is to make payments and stay connected. We know convenience matters, and it's great to know our services are making things simpler for you. We truly appreciate your support and will continue working hard to provide an easy and reliable experience. We look forward to serving you again in the future! Published on July 07, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
