Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Very convenient and I recommend it
Response: Hi David, Thank you for taking the time to share your experience! We hear you—and it's great to know that you found our service very convenient. That kind of feedback means a lot to us. It’s clear that convenience made a positive impact on your experience, and we truly value your recommendation. Knowing that we’re making things easier for you helps us stay focused on what matters most: delivering a smooth and reliable experience every time. Published on July 17, 2025
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Response: Hi James, Thank you for your 4-star review! We really appreciate you taking the time to share your experience. It sounds like things went well overall, but there may have been something that kept it from being a full five stars. We’d love to understand more about what could’ve made your experience even better. Published on July 07, 2025
smooth transaction, and has always been since I’ve used your services. THANK YOU!
Response: Hi Ojere, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your transactions have been consistently smooth—that kind of feedback really speaks volumes. It’s clear that reliability matters to you, and we’re glad to know we’ve been able to deliver that every time you’ve used our services. Your continued trust means a lot to us. Published on July 07, 2025
Will it be on today
Response: Hi Ashley, Thank you for reaching out and sharing your question. I hear your concern about the timing, and I understand how important it is to know when something will be available—especially when you're counting on it. We recognize that clarity around scheduling can make a big difference in your experience. Please reach out to us at 1-888-963-9363 during standard business hours, which are Monday through Friday 9:00 AM to 5:00 PM, for updates on your account. Published on July 02, 2025
Quick service x
Response: Hi Toni, Thanks so much for taking the time to leave a review! We hear you — quick service can make all the difference, and we're glad that stood out during your experience. It’s great to know our team delivered on speed, and we’re always looking for ways to make every interaction just as smooth and efficient. Published on July 01, 2025
The service is lovely
Response: Hi Shanna, Thank you so much for taking the time to share your thoughts with us. We’re thrilled to hear that you found the service lovely! It means a lot to know that your experience stood out in a positive way. We’re always striving to create a welcoming and enjoyable environment, and your feedback lets us know we’re on the right track. Published on June 27, 2025
Best light ive had!
Response: Hi Nancy, Thank you so much for sharing your experience! We’re thrilled to hear that this is the best light you’ve had—what an awesome compliment! It’s clear that the product really hit the mark for you, and that kind of feedback means a lot to us. We work hard to offer quality and performance that truly make a difference, and it’s great to know it’s shining bright in your space. Published on June 24, 2025
I love being able to see what we are spending on electric every day. It’s easier for me to come up with $20 here and there compared to a shocking $400 or $500 at the end of the month because we didn’t control our usage. I love I can get a text every day to see where we are in usage and I can click a link and make a payment right then and there. I don’t have to jump through hoops to get to payment screen.
Response: Hi Michelle, Thank you so much for sharing your experience! It’s great to hear how the daily usage updates and easy payment options are making a real difference for you. Being able to track your electric spending in real time and manage it in smaller, more manageable amounts is such a smart approach. It’s clear that having that level of visibility and control helps you stay on top of your budget without the stress of a large bill at the end of the month. We’re glad the daily text alerts and direct payment links are working well for you—those features were designed exactly for that kind of convenience. Your feedback reinforces how valuable these tools are in helping customers stay informed and in control. Published on June 19, 2025
Very easy setup, reasonable rate and convient app.
Response: Hi Timothy, Thank you for sharing your experience! It’s great to hear that the setup was very easy, the rate felt reasonable, and the website added convenience to your process. That kind of feedback really helps us understand what’s working well for our customers. Published on June 19, 2025
Easy to do, fast, convenient
Response: Your positive feedback is greatly appreciated, Steve. Thank you for sharing your experience with Payless Power. Published on June 12, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
