made a payment the day disconnection was sent gave them my money they still turned of my service for 2 seconds than realized I paid…and still got charged fee.
Response: Thank you for reaching out. We are disappointed that you had an unpleasant experience. We would like to hear what we could do to improve explain our processes more effectively so feel free to call us at 888-963-9363 and let us know.
I used Payless a couple of years ago and found them to be great. I’m back again connection and the service is still fantastic. The only thing I don’t like is I can’t use my Amex card to pay my bill.
Response: David - thank you for taking the time to write about your experiences. The good news is that we are working on adding AMEX to our payment option portfolio this summer!
Excellent service
Response: Carolyn - thank you for the wonderful compliment. We are honored to be your retail electric provider!
It’s absolutely great! I love Payless power
Response: Erica - thank you so much for taking the time to comment. We love having you as a customer!
Me gusta la compañía solo que he tratado de unirme al bono de 100$ pero no se como pero de allí es muy buena compañía
Response: Gracias por ser un cliente de Payless Power y su comentario. Ofrecemos la rifa de los $100 cada semana. Por favor aplique con confianza.
I love Payless Power. I save lots of money and haven’t had any problem with it whatsoever!
Response: Thank you Felicia! It is our pleasure to be of service :)
Electricity with payless power is so convenient, I like knowing daily what my usage is and being able to request an extension til I can get to the bank 🙂 I’ve recommended using payless power to several families and will continue.
Response: Angela - thank you for being a loyal Payless Power customer and for spreading the word! We are happy that we have been able to help you and your family :)
I am extremely satisfied with Payless Power. And would highly recommend them.
Response: Thank you Lindsey!
I love that it sends me a text message letting me know where I’m at and that it saves me money when my balance is above 35 dollars it’s very convenient and I recommend it to anyone else that doesn’t have it.
Response: Jaime - thank you for taking the time to comment. We are glad you are taking advantage all of the intended benefits.
Love it! I get to see how much I’m spending per day and I can adjust my account accordingly.
Response: Thank you so much for the kind words :)
