New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great service, easy transaction, Web site is super easy to use … thanks k you
Response: Thank you William for the 5 star review!! Published on September 14, 2018
Very satisfied with the services
Response: Thank you Mary we strive on providing the best for our customers! Published on September 14, 2018
Great customer service
Response: Thank you for being a great customer(: Published on September 12, 2018
Super easy to set up
Response: Thank you Mario for the awesome feedback. Published on September 12, 2018
last time when I paid $ 30.00 on 8/28/18. I also enrolled and submitted auto pay when it goes down to $10.00 and, I will have 20% discount. I have not seen that. Poor customer service or inefficient online service maybe.
Response: Thank you Arturo for your feedback it's very important to us. I did review your account I actually don't show that you currently have autopsy active on the account or did,therefore you're not receiving the discount . Please reach out to our customer care dept to have the autopay applied at 888-963-9363. Published on September 12, 2018
Great company and service
Response: Thank you for being a great customer! Published on September 12, 2018
I would recommend this prepay company to anyone, its easy to set up and they turned on my service at once. Making a payment was easy as well. The only negative is that if you run out of money they charge you. So keep an eye on the account.
Response: Shelia, thank you for the great feedback it's greatly appreciated. Yes ma'am in order to maintain active service at all time we do encourage to always maintain a positive balance on the account from avoiding disconnection & also a reconnection fee. Published on September 12, 2018
Just started my service. It was quick and easy to make a payment. Don’t know how long before my service will come on so I’ll wait to see what happens.
Response: Thank you Burcie for the 5 star review(: Published on September 12, 2018
So simple and easy especially for me as a single working mother. Don’t have to run nowhere to pay it, I just get on my msg got to the link they send and submit my payment! Thank you Payless power for making my life a little easier.
Response: Happy we can help Alma, Thanks for the awesome feedback! Published on September 12, 2018
Great service to use !
Response: Thank you for being a great customer!! Published on September 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
