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Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy for month to month service.
Response: Thank you for the awesome review. Published on August 07, 2018
Ggggggggggggggggggggggggggggreat
Response: Thank you for the review it's greatly appreciated. Published on August 07, 2018
Your rates are terribly ridiculous I am definitely posting this on social media the hope that no one else will get raped by y’all we turn off all our electricity except for our major appliances such as our refrigerator when we leave the whole day and our estimated power uses $12 a day that is ridiculous that’s over $300 a month for a family that barely uses any power y’all are what’s wrong with America I don’t know where y’all get the name Payless from y’all are way harder than TXU, Direct Energy or any company that I’ve ever dealt with. I am actually paying for an article in the newspaper to advertise y’all are the highest rates in society right now I would hate to see another family get duped by this company
Response: We are regretful to hear that you do not feel you are being billed fairly.We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on August 07, 2018
Prices are too high. No budet friendly packages. Thinking about switching to a new provider soon, one who offers low income consumers relief. There are several power companies that offer plan to help lower the cost of power bill. Its too bad, this company doesn’t. Most power companies offer a budget billing plan, which averages the annual cost of electricity in a home and bills the customer in 12 even installments. This helps low-income customers maintain a budget and avert payment problems, especially during the more expensive months. Something to pass along to CEO. Thanks, Falisha Lehman [email protected]
Response: We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on August 07, 2018
Great Service great expectation
Response: Thank you for being a great customer. Published on August 07, 2018
Quick and easy app..process for payments super fast
Response: Elizabeth, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption. Published on August 07, 2018
Hello yes I would
Response: Thank you for rating Payless Power. Published on August 07, 2018
Easy to get service
Response: Happy to make your experience with Payless Power easy as possible( : Published on August 07, 2018
Great services happy with company
Response: Thank you for being a great customer! Published on August 07, 2018
Great service and love the daily reminders of balance
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on August 07, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
