Always nice an friendly gives u an extra day or so to pay.
Response: Thank you Dondra for being a great customer(: Published on March 30, 2018
I love payless power. Easy easy payments as low as 10$ really helps too and if ive needed a extra day they helped. Great customer service. Thank you CR
Response: Thank you so much for your kind words Candice!! We greatly value all of our customers and are always willing to help when we can!! Thank you so much for being such an amazing customer!! Published on March 30, 2018
Response: Thank you Kacie for your feedback it's greatly appreciated (: Published on March 30, 2018
Response: Thank you Jamie for your feedback it's greatly appreciated(: Published on March 30, 2018
Response: Thank you Lashonda for your feedback it's greatly appreciated (: Published on March 30, 2018
So far so good!! Very pleased with their service so far!
Response: Thank you so much Jonathan for being a great customer!(: Published on March 30, 2018
This is much more convenient then the old way to pay online. Thanks
Response: Thank you Jennifer for your feedback glad we can make your payment method much easier(: Published on March 30, 2018
Awesomely easy!
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you Jennifer! Published on March 30, 2018
Response: Thank you Jennifer for choosing Payless Power(: Published on March 30, 2018
Would like to have updated texts. Right now it is showing amounts from 2 days prior.
Response: Hi Brandi, Thank you for your feedback. Yes ma'am our text messages are updated it's just with us being a prepaid service we only have 2 days to get the meter reads from the Transmission and Distribution Service Provider (Oncor) our billing is always going to be 2 days prior,but your balance on the account will always be actual once billing goes out. If you have any questions please reach out to our customer care dept. 888-963-9363. Thank you. Published on March 30, 2018