Communication is good but rates are ridiculous and I feel like I can’t keep enough in my account
Response: Macario- Thank you for sharing your experiences. Please call us at 888 963 9363 and we can discuss was to reduce your energy consumption and your cost :) Published on April 03, 2018
I love to be updated on my balances, given me the options to pay what I can.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Thank you for your service
Response: Thank you so much for your awesome review Kendra!! We are so happy to keep providing you with an excellent and quality service!! Published on April 03, 2018
Response: Thank you for taking the time to rate us Trevone! Published on April 03, 2018
Price per kilowatt could be cheaper
Response: Thank you, Brittany. Keep in mind that you can earn a 20% discount by maintaining a balance of $35 or more. :) Published on April 03, 2018
I love you guys service. Great cuatomer service! No hassle payment methods online. Fast and easy! I wish you guys had a free nights and weekend plan!
Response: Your comments feedback are highly appreciated, we are currently working on new plans and promotions and will keep you posted, thank you for being a great customer! Published on April 03, 2018
Great customer service
Response: Thank you so much for your positive review! We are so happy that we can provide you with a great customer service! We appreciate your review Amon!! Published on April 03, 2018
I had no problems with the service.
Response: Alice- Thanks for the opportunity:) We are excited to be off to a great start as your electric provider! Published on April 03, 2018
Sign-up & payment process is easy, but I haven’t had service long enough to see how the pricing compares to my previous provider. We’ll see in a couple weeks if I’ll be staying with Payless or going back to First Choice Power.
Response: Saesha- Thank you for the opportunity to win your business:) Keep mind that you can get a 20% Flexpay discount just by maintaining a daily balance of $35 or more. It's that easy! Published on April 03, 2018
Love this company they make it so easy to keep track of the amount on your account, and making a payment is simple. Now I never have to have “sticker shock” when my bill comes in.
Response: Thanks Katie! We are thrilled that you are getting all of the benefits of our service! Published on April 03, 2018