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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very easy to use and helpful
Response: Thank you for the 5 star review! Published on December 10, 2018
I love having your service
Response: Thank you for the awesome feedback! Published on December 10, 2018
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Response: Thank you for the 5 star rating! Published on December 10, 2018
So far the customer service has been great! I was in a rush and flustered but rep was able to calm me and educate me. I look forward to my new provider. It’s been great this far!
Response: We look forward to providing you service. Thank you for the 5 star review! Published on December 10, 2018
Very easy to pay my bill online
Response: Glad you find our new & improved online portal easy to use. Thanks for the feedback it's greatly appreciated. Published on December 10, 2018
Pues fue muy fácil el proceso de conectar y hacer el pago muy bien todo.
Response: le agradecemos Jose por su commentario. Published on December 10, 2018
great and easy to do
Response: Thank you for the feedback it's greatly appreciated. Published on December 10, 2018
I love you guys! Thanks so much!
Response: We love having you as customer! Thanks for the great feedback! Published on December 10, 2018
easy and affordabel
Response: Thank you Micaela for the feedback it's greatly appreciated. Published on December 10, 2018
Not sure how this is going to work out yet but am excited about the possibilities. The address I turned the power on is someone I know that’s in a bind. The local electricity company turned their power off due to non payment. I was able to turn their power back on from my computer. We will see how long it takes to get the power on. Great idea for someone in a bind.
Response: Thank you Lance for the great feedback. We look forward to providing you service. Average time frame for same day connection can take up to 4-6 hours. Please contact us at 888-963-9363 for any questions or concerns. Published on December 10, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
