Affordable and manageable!
Response: Thank you so much for the feedback, it's greatly appreciated. Published on June 06, 2018
Easy loved the greatest company to use kdndmenxndnndjdndnnd
Response: Thank you so much for the great review!! Published on June 06, 2018
I have been a customer since 2016. My light usage per day was $2-$3 a day. Now I am being charged $11-$12 a day and I use the same amount of electricity???? ((STAY AWAY))
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 06, 2018
I love how I get daily alerts of my balance right at my fingertips via text. It keeps me on my toes since I’m always on my phone. I love how the link is always available and takes me straight to my account. Easy to log in and easy to pay.
Response: Louvenia, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption. Published on June 06, 2018
The whole process was extremely easy. Thanks for the great service!
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on June 06, 2018
I love this service!
Response: Thank you Nicole for being an awesome customer! Happy to know you love our service!! (: Published on June 06, 2018
So easy to use and very affordable for the single parent.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on June 06, 2018
Wish u guys had more specials
Response: Thank Ernest for the feedback, we love hearing from our customers. We currently don't have any specials at this time, but once we do all customers will be notified(: Published on June 06, 2018
Was not informed about the daily fee
Response: Clarissa, Thank you so much for your feedback it's greatly appreciated. Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Payless Power does offer a discount to lower the daily fee when more than 17 kwh are consumed. After reviewing you account your only consuming less than 17 kwh, so you're currently not receiving that discount. Please reach out to our customer care dept for any more questions or concerns at 888-963-9363. Published on June 06, 2018
Kilowatt too high
Response: Starr- Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Playless Power does offer other ways on saving when 17 kwh or more are consumed you'll receive a discount off the daily fee. Signing up for auto-pay will give you a daily credit of $0.33, that has benefits of always receiving 20% discount& never being disconnected. ???? Published on June 06, 2018
