Payless Power Reviews
Read reviews from Payless Power customers
Im paying over 8 $ for a 2 bedroom apt and i hardly have anything on ever. Its just my son and i in the apt, i am very unhappy
Response: Thank you for your feedback it's very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 18, 2018
Easy and great service
Response: Thank you so much for your great review! Published on June 17, 2018
Awesome service and so far very courteous and friendly staff. Wish I had known about you guys a year ago. Keep up the great work!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 17, 2018
Great Company!!!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 17, 2018
I was quoted .063 per kw and am paying.15 per kw. I switched providers thinking my bill would go down. In 2 weeks I have already paid what my electric bill was with another company and have been using less electricity.
Response: Hello – thank you for sharing your concerns regarding your bill. Please note that for maximum saving you should maintain a balance of $35 or more so you can take advantage of our 20% Flex Pay discount. This really adds up at high usage residences such as yours. Call us at 888-963-9363 for more details. Published on June 16, 2018
Daily charges are sporadic and eratic. Constantly changing. One day $3 next $8 next $15. Thermostat not being changed that much for such high price changes. Tempted to switch providers.
Response: Burke Thank you for taking the time on providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. I do see the weather you have been experiencing in you area had been over the 100 degree weather, the recommended temperatures on leaving the A/C at is 78 degrees now when the sunsets you may turn the A/C down to lower temperatures as it's not as hot versus during peak hours from 12pm-6pm hottest times of the day. You can review these reads using smartmetertexas.com to see when usage is being used the most during the day. Any questions or concerns please reach out to our customer care dept. at 888-963-9363. Published on June 16, 2018
It’s a good service thanks for your service and everything
Response: Thank you Nasser for being a great customer(: Published on June 16, 2018
Easy to keep up with payments and nice to know how much electricity I use each day.
Response: Cindy, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption Published on June 16, 2018
The customer service was friendly and explained everything to my satisfaction. The website is easy to use as well.
Response: Rachel thank you so much for the amazing review! Glad to know our customer care representative was very helpful & made your experience easy as possible. Published on June 16, 2018
Thank you for this service . I really do enjoy this service.
Response: Thank you Krystal for your feedback it's greatly appreciated (: Published on June 16, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
