Payless Power Reviews
Read reviews from Payless Power customers
Super easy to use system and I love having my use and balance daily
Response: Thank you Melissa for the 5 star review! Published on September 11, 2018
So far I am loving this????????❤️! I love the reminders..nothing seems fishy, and the pay is soooo simple & easy❤️!
Response: Temika, thanks for the awesome feedback happy we can provide you all the tools needed to make your experience easy to manage. Published on September 11, 2018
Loved that it was Very easy & fast!!
Response: Thank you Ofa for the awesome feedback! Published on September 11, 2018
I was a little upset with how easy it was for someone to give my address by mistake to start up service, therefore throwing off my services. Other than that I like Payless power, I have dealt with this company before a few years ago and I had them for about 2 yrs straight but they don’t seem as good as they used to be.
Response: Cicely, thank you for your feedback it's very important to us. We do apologize that this happened, This is very common in apartment complexes, for example if someone new moved in provided the wrong apartment number to their electric company requesting to start new service or tenants mistakenly provide wrong apartment numbers as well. It's a lot of scenarios that can cause someone from connecting services at the wrong address. We do thank you for being such a loyal customer. Published on September 11, 2018
The more you apply to balance the longer your electric stays on..
Response: Thank you for the review. Published on September 11, 2018
Do not choose this company they will overcharged insanely if the system is screwed up and you’re not allowed to make a payment for several days it goes on you and your account will keep getting negative and negative and negative and when you finally make a payment or are able to you have to pay it up 2-0 and then they’re going to charge you a $25 fee and then the $150 you had to put on your account is going to be gone and then your accounts going to be negative again it’s BS do not go with this company they are crap
Response: Lyndee, thank you for the feedback it is very important to us. We do apologize for this inconvenience this has caused you. We are well aware of the system issues that had occur therefore we were working with customers by suspending disconnections on 9/4/18-9/5/18 but usage will still be coming in as your usage you are responsible for. Also looks like your balance was negative since 8/29/18 with the labor day holiday disconnections were also suspended no payment was made till 9/6/18 when disconnections resume therefore causing to rack up a high negative balance. If you have any questions or concern please reach out to our customer care dept at 888-963-9363. Published on September 10, 2018
Very easy to use
Response: Thank you for the feedback. Published on September 05, 2018
Keep up the good work!
Response: Thank you James for the 5 star review! Published on September 05, 2018
Great company easy & super affordable
Response: Thank you for the 5 star review Robert! Published on September 05, 2018
very simple to use
Response: Thank you for the feedback it's greatly appreciated. Published on September 05, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
