New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very Good Service
Response: Thank you for the feedback it's greatly appreciated. Published on February 19, 2019
Payments are easy
Response: Glad you find the new online portal so easy to use(: Published on February 19, 2019
Awsome loved it
Response: Thank you for being an awesome customer! Published on February 19, 2019
Fast easy convenient
Response: Thank you Krista, for the great review(: Published on February 19, 2019
Great customer service
Response: Thank you for the great 5 star review. Published on February 19, 2019
I needed service fast and they were able to get me service fast.
Response: Thank you for the 5 star review! Published on February 19, 2019
Smart way to get our money without paying interest but it is good for letting people know their usage daily
Response: Glad we can provided you all the helpful sources to make your experience using our service easy as possible. Published on February 19, 2019
Easy payments are great online. Quick answering customer service is also great.
Response: Dinora, Thank you for sharing your feedback it's greatly appreciated. Published on February 19, 2019
I will find out if the service is good once I start using it on the 22nd of February.
Response: We look forward to having you as a new customer(: Published on February 19, 2019
This company sucks they will charge you for 25$ reconnect fee even if your account was never discounnected.. if you try and talk to some one like a supervisor she will not try and resvole the manner instead she will aruge with the customer.. no wonder can’t handle calls accordingly cuz she hasn’t been properly trained… All need to go to a training regarding customer service and I want my money back that 25$ my lights were never cut off but you feel as though you can Rob me that 25$ .. this won’t be the last you hear from me
Response: We are sorry you are under the impression that you were not assisted properly. We did confirm with Centerpoint the times disconnections & reconnections took place. Here is Centerpoints customer service number to call & confirm the times, 800-332-7143. Published on February 18, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
