
Payless Power Reviews
Read reviews from Payless Power customers
Your rates are terribly ridiculous I am definitely posting this on social media the hope that no one else will get raped by y’all we turn off all our electricity except for our major appliances such as our refrigerator when we leave the whole day and our estimated power uses $12 a day that is ridiculous that’s over $300 a month for a family that barely uses any power y’all are what’s wrong with America I don’t know where y’all get the name Payless from y’all are way harder than TXU, Direct Energy or any company that I’ve ever dealt with. I am actually paying for an article in the newspaper to advertise y’all are the highest rates in society right now I would hate to see another family get duped by this company
Stephen C.
in Irving
Published on August 07, 2018
Response: We are regretful to hear that you do not feel you are being billed fairly.We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on August 07, 2018
Prices are too high. No budet friendly packages. Thinking about switching to a new provider soon, one who offers low income consumers relief. There are several power companies that offer plan to help lower the cost of power bill. Its too bad, this company doesn’t. Most power companies offer a budget billing plan, which averages the annual cost of electricity in a home and bills the customer in 12 even installments. This helps low-income customers maintain a budget and avert payment problems, especially during the more expensive months. Something to pass along to CEO. Thanks, Falisha Lehman [email protected]
Falisha L.
in Seabrook
Published on August 07, 2018
Response: We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on August 07, 2018
Great Service great expectation
Adan G.
in Corpus Christi
Published on August 07, 2018
Response: Thank you for being a great customer. Published on August 07, 2018
Quick and easy app..process for payments super fast
Elizabeth H.
in Mexia
Published on August 07, 2018
Response: Elizabeth, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption. Published on August 07, 2018
Hello yes I would
Michelle J.
in Fort Worth
Published on August 07, 2018
Response: Thank you for rating Payless Power. Published on August 07, 2018
Easy to get service
Jennifer M.
in Fort Worth
Published on August 07, 2018
Response: Happy to make your experience with Payless Power easy as possible( : Published on August 07, 2018
Great services happy with company
Elisa L.
in Houston
Published on August 07, 2018
Response: Thank you for being a great customer! Published on August 07, 2018
Great service and love the daily reminders of balance
Lydia G.
in Dallas
Published on August 07, 2018
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on August 07, 2018
Easy to setup and make first payment.
Paul C.
in Prosper
Published on August 07, 2018
Response: Thank you Paul for the review. Published on August 07, 2018
This company is very convenient.You can make easy online payments.
Edward A.
in Realitos
Published on August 07, 2018
Response: Thank you Edward for the review, Please let us know how we can improve to get a 5 star review! Published on August 07, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.