New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
thanks for making this change real easy for me.
Response: Wesley, Happy we can help! Thank you for the 5 star review! Published on February 28, 2019
I love you guys!!! Always great service
Response: Frank, Thank you so much for the awesome 5 star review! Published on February 28, 2019
Fast easy payment. Very efficient method.
Response: Thank you for the 5 star review! Published on February 28, 2019
It was easy to make a payment online
Response: Myrtle, Glad you find the online portal easy & convenient to use. Thank you for rating Payless Power! Published on February 28, 2019
Great quick service.
Response: Thank you for being a great customer! Published on February 28, 2019
I really like Payless power because I’m able to pay for what I need as I go. Since I don’t use much energy, 30 dollars will get me by for almost the whole month so it’s really affordable. Paying online is both easy and convenient.
Response: Crystal, We are pleased to know you are happy with your service. Glad we can provide you all the tools needed to make your experience easy to use & manage. Thank you so much for the awesome 5 star review! Published on February 28, 2019
This light company is something you get real quick until you. Can do better. I pay 20$ a day for 30 days add that up. Yeah it’s fast hookup but you pay more with theses guys a month. So it’s really not helping you and your family
Response: Ebony, Thank you for commenting. We apologize for your experience. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on February 28, 2019
I love the fact that it tells me how much electric I use a day.
Response: Jessica, thank you so much for the feedback. Happy we could provide you the tools needed to make your service easy to use & manage. Published on February 27, 2019
I am so happy with the money I am saving from switching. I was using txu and my bill was crazy high. Thank you Payless Power!
Response: Darren, We are delighted to know you are pleased with the service you have been receiving. Thank you so much for the 5 star review! Published on February 27, 2019
The rates fluctuate too much. My last few bills say that I am paying more!
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. Published on February 27, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
