New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I appreciate the daily usage text messages and the ease of making payments.
Response: Antionette, We appreciate having you as a loyal customer! Thanks so much for the great feedback! Published on May 08, 2019
Payment was Ez!
Response: Thank you Stuart for the 5 star review! Published on May 08, 2019
Easy and quick to add money to your account. Reliable service.
Response: Happy we can make your payment method easy as possible! Published on May 08, 2019
Convenient and very user friendly.
Response: Thank you Leslie for the 5 star review! Published on May 08, 2019
Was very convenient since I’m out of the country on an emergency and you made it very easy for me to make my payment thank you very much
Response: Thank you Ingrid for the great feedback, glad we can make your experience using our service easy as possible! Published on May 08, 2019
Payment process is very easy and convenient, and I like the daily text with account updates, but I am not impressed by the rates. I think I am overpaying by $15-20 per month with prepay plan.
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. For any questions or concerns please contact us at 888-963-9363. Published on May 08, 2019
Simple and easy. Haven’t had this service more than a week tho. But so far so good. Hope it stays this way!
Response: Thank you Steven for the awesome feedback! We hope to have you as a long time customer!(: Published on May 08, 2019
Great concept in paying for electricity at first I had my doubts but I went with my gut feeling and I am so grateful I chose Pay Less Its easy and you will always know how much electricity one is using and how much you spend on a daily basis. This system is great that you will always know how much you have left to pay for electricity and in addition; benefits, incentives for those customers who keep a certain balance of $35.00 and using less electricity than planned.
Response: Gilbert, we're happy to know you are so pleased with service and you have a clear understanding how the service works! Glad we can provide you all the tools needed to make your experience easy to use & manage! Published on May 08, 2019
I love this service, you pay as you go and it is easy to keep up with. Very satisfied customer!
Response: Amy, We greatly appreciate your feedback! We are pleased to know you are satisfied with your service! Published on May 07, 2019
Very easy to add money to my account
Response: John, glad we can make your payment method much easier! Published on May 07, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
