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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Love the service
Response: Thank you for the 5 star review! Published on May 17, 2019
Super affordable and love the text updates!! Will recommenced to everyone. Thank you.
Response: Fatima, Glad we can provide you the tools needed to make your experience pleasant! Published on May 17, 2019
It is very easy to pay online.
Response: Thank you Yanyan for the 5 star review! Published on May 17, 2019
Great service easy and safe I really like this service I will recommend this to all my friends
Response: Thank you Paula for the great feedback! We look forward to providing service to all your friends(: Published on May 17, 2019
Will recommend to friends and family payless power is a good electric company.
Response: Thank you Jose for the great feedback, We look forward to providing your friends and family with our service! Published on May 17, 2019
Payless power is wonderful! Making payments are so easy!
Response: Louronda, Glad you enjoy or new and improved online Portal! Published on May 17, 2019
Was very easy to use and put information in! Thank you 🙂
Response: Kelsey, Glad we can make your experience so easy to use and understand! Published on May 17, 2019
So far so good no problems. The reps are very professional and helpful when answering inquires
Response: Janet, Thank you so much for the great feedback it's greatly appreciated! Published on May 17, 2019
Love this electric company so far. The daily alerts are a great way to keep up with my balance and elec usage. Making a payment took all of 30 seconds. So much easier then Txu.
Response: Pamella, We greatly appreciate your feedback! Happy we can make your experience using our service easy as possible! Published on May 17, 2019
Yall suck and yall think ya slick .. Shit got me paying every week
Response: Bri, Thank you for commenting. Your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on May 17, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
