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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Loved the process – super fast and easy
Response: Thank you Abigail for the 5 star review! Published on May 29, 2019
Service has always been great to me! I enjoy this company and I can easily say I’m 100% satisfied
Response: Ramiro, We greatly appreciated your awesome feedback! We are pleased to know you are 100% satisfied with your service! Published on May 29, 2019
Like cusy sereive.
Response: Thank you for rating Payless Power! Published on May 28, 2019
So easy and convenient.
Response: Thank you for the 5 star review! Published on May 28, 2019
Easy payment system and friendly staff.
Response: Thank you Paula for the great 5 star review! Published on May 28, 2019
Wonderful..easy..
Response: Thank you for being a wonderful customer! Published on May 28, 2019
I really like it
Response: Thank you for the 5 star review! Published on May 28, 2019
I like that fact its pre payed
Response: Thank you Linda for sharing it's greatly appreciated! Published on May 28, 2019
I am not feeling comfortable with the consumption,,one day 44 kw the other dar 4 kw and i am using the same engergy
Response: We are disappointed that you have not had a positive experience. We understand that it is easy for customers to become frustrated if their usage doesn’t make sense to them but we bill you daily using the very same meter reads as any other electric company in your area would use. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Please contact us for anymore questions or concerns at 888-963-9363. Published on May 28, 2019
I have kids IT shouldnt just Turn the Power off like that
Response: Thank you Tamika, for commenting. We understand and apologize for the inconvenience we are currently working with the customers. Please contact us for anymore questions or concerns at 888-963-9363. Published on May 28, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.