New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
vERY FAST AND EASY
Response: Kylie, Thank you for the 5 star review! Published on June 03, 2019
Very easy and convient way to pay.
Response: Chandrea, we greatly appreciate your feedback! Published on June 03, 2019
Quick and very easy to use. I was able to log right in and pay my bill !
Response: Glad we can make your experience easy as possible! Published on June 03, 2019
Easy to use,and easy to navigate the entire process
Response: Thank you Billy for the 5 star review! Published on June 03, 2019
So far I like the service. The payments are easy and hassle free no need to talk to anyone. Its great!!!!
Response: Thank you Vicki for the great feedback, Glad you enjoy the online portal(: Published on June 03, 2019
This is and has been extremely easy to maintain plus I like that I can control how much I put in my account and the messages sent to me to let me know if I am critically low on electricity or not. Customer service could be a little better and the wait to talk to someone on the phone is a bit of a wait but other than that I love it.
Response: Eric, we greatly appreciate your feedback. We're glad you enjoy the service with all the helpful tools to help you maintain the service. We do have other ways to contact us. By emailing at [email protected] or accessing your online portal you can make payments, view billing, also request extensions if needed. Published on May 29, 2019
Great service great company always available when I call and willing to help with whatever I need
Response: Thank you Christy for the great feedback!! Happy we can help(: Published on May 29, 2019
This electric company makes it very easy to make payments and keep track of how much electricity you currently have. Good for starters.
Response: Jamsine, We greatly appreciate your feedback. Glad we could provide you all the tools needed to make your experience using our service easy to use & manage! Published on May 29, 2019
I absolutely love this company… A true blessing especially when you are in need.
Response: Thank you Tiffany for your feedback. We enjoy having you as a great customer! Published on May 29, 2019
easy to set up, fast service good process
Response: Thank you for the 5 star review it's greatly appreciated! Published on May 29, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
