Payless Power Reviews
Read reviews from Payless Power customers
Very helpful and courteous staff
Response: Thank you for the great 5 star review! Published on December 24, 2018
I appreciate how easy it was
Response: We appreciate having you as a customer. Thank you for the great review! Published on December 24, 2018
Good quick service
Response: Thank you for the 5 star review. Published on December 24, 2018
Easy but not always cheap ????
Response: Thank you for the 5 star review. Please contact us at 888-963-9363 to provide ways on saving on your usage. Published on December 24, 2018
Very pleased so far
Response: Thank you for the feedback it's greatly appreciated. Published on December 24, 2018
This is the most convenient way I have ever dealt with electrical service.
Response: Thank you for the 5 star review! Published on December 24, 2018
the service is great.
Response: Thank you for being a great customer. Published on December 24, 2018
Had me on hold too long
Response: We do apologize for the inconvenience. Payless Power does offer other ways to get in contact at [email protected] you can always email us & someone will reply shortly. Published on December 24, 2018
This company is not good I had this company for a year now they charge you even if your disconnect . The guy I was talking to seem to have gotten upset when I asked him why are they still charging me if my account was disconnected he kept saying ma’am we are charging you for the service , when my account was disconnected it was a -0.39 an that was on a Monday by Thursday my account still disconnected now it says -35.67 how ?? You guys are getting over on people an that’s not right some people actually can’t get a regular light company an you guys are preying on people like that….
Response: Thank you Sasha for your feedback. We do apologize for the inconvenience. Please note that Payless Power bills 2 days in arrears. For example if your services were disconnected on Monday we still have to bill you for usage that was consumed on Saturday & Sunday. Now if services remain disconnected a daily fee of $0.75 + city sales tax is billed only no usage. If you have any questions or concerns please contact us at 888-963-9363. Published on December 24, 2018
Love these people and how easy it is to work with them. I would never do anything different if it was up to me. Additionally, it’s clear to see how much we are being ripped off by other electric companies and smart meters.
Response: Thank you Kati for the 5 star review! You can always verify these reading daily by viewing your usage on www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on December 20, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
