New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It’s alright I think it would be cool if they sent 1 text and 1 email a day instead of 5 or 6.
Response: Thank you for your feedback it's greatly appreciated! Published on November 20, 2019
Quick payment process and I love the daily updates on my balance and KW usage
Response: Thank you Caitlin for your awesome review! Glad we could provide you all the tools needed to make your service experience easy to use and manage! Published on November 20, 2019
Wait times may be high but you MUST pay online and it takes only 1 minute!
Response: Thank you Vicki for commenting. Yes anything that we can do you can do using the online portal. We strongly encourage the portal to avoid wait times if we are experiencing a high call volume. Published on November 20, 2019
Easy sign up. Easy payment process. Affordable rates.
Response: Thank you for your feedback Jennifer, glad we can make you service experience easy to use and affordable! Published on November 20, 2019
It just works good for my son since he only can work part time.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on November 20, 2019
Thanks for the wonderful service! The Gezahans
Response: Thank you for being a wonderful customer! Published on November 20, 2019
Very quick and user friendly interface and connection.
Response: Thank you so much Billy for sharing your service experience! Published on November 20, 2019
Easy to access site, payment easy good service
Response: We're pleased to know you are satisfied with the online portal & the service you have been experiencing! Published on November 20, 2019
Very convenient
Response: Thank you for the 5 star review! Published on November 20, 2019
Very convenient
Response: Thank you for the 5 star review! Published on November 20, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
