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Payless Power Reviews

Read reviews from Payless Power customers

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Great service. F

Response: Thank you for being a great customer! Published on November 06, 2019

Great company go for it!!!!

Response: Thank you for the great feedback! Published on November 06, 2019

Easy like notification by text.

Response: Glad we can make your service experience easy to use and manage! Thank you for providing your feedback it’s greatly appreciated! Published on November 06, 2019

Very very easy and fast

Response: Thank you so much for the 5 star review! Published on November 06, 2019

Easy like notification by text.

Response: Glad we can make your service experience easy to use and manage! Thank you for providing your feedback it's greatly appreciated! Published on November 06, 2019

Easy way to pay.

Response: Thank you Luis for sharing your experience it's greatly appreciated! Published on November 06, 2019

Great service! Love it! Easy to use and employees are always super helpful! Very competitive rates! Also work with you when you need help!

Response: Thank you for your feedback it’s greatly appreciated! Payless Power is a company that has competitive prices. We pride ourselves to know that our product has no hidden fees, no gimmicks. Published on November 06, 2019

This is by far the worst power company how in the hell can ur power be off and them still charge u every day I will never use this company again if they do not fix it and I refuse to pay what they say I owe on top of all that I will be sure to tell everyone I know not to use this company

Response: Terry we do apologize for your experience. We will be more than happy to independently go over your billing so you may have an understanding how the billing works with prepaid service. A Supervisor will contact you shortly to go over this matter. Published on November 06, 2019

Love this company. Was so easy to keep an eye on my electric usage. Never a surprise

Response: Thank you for your feedback it's greatly appreciated! Glad we're able to provide you all the tools needed to make your experience with our service easy to use and manage! Published on November 04, 2019

I have been a customer with payless power for over a month and generally enjoy the service and process. I did encounter an issue in the first month, where the daily email for my account balance did not go through, it was sent to me for about 3 days and stopped completely, which contributed to me forgetting about the payment and power got cut off in a summer day 🙁 it somehow got fixed and emails started to come through in this past weeks, and my experience has been wonderful with this company.

Response: Thank you Jing, for sharing your experience it's greatly appreciated! We do apologize for that discrepancy, anytime you don't receive a email or text the latest is by 9:30 am please call in to notify us, to avoid disconnections occurring, & also to keep us aware that you are not receiving these notifications as these are the main ways we communicate to the customers. We're glad that issue did get resolved! Thank you again for your awesome feedback(: Published on November 04, 2019

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023