New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
So Far So good, easy setup online. Let’s see how this works out. Thanks
Response: Thank you for the feedback it's greatly appreciated! Published on December 20, 2019
It’s very easy
Response: Thank you for the 5 star review! Published on December 19, 2019
The online is easy an simple
Response: We're pleased to know you are satisfied with the online portal. Glad we can make your service experience easy as possible. Published on December 19, 2019
I set up my Internet today and they told me that my electricity will be turned on between 4 to 6 hours but it’s still not turned on and I’m at the six hour mark and I’m not able to contact anybody to get any answers.
Response: Thank you for commenting, We apologize for the inconvenience. A supervisor has contacted you to go over this matter. Published on December 19, 2019
Easy payment methods
Response: Glad you like the new and improved online portal making your payment process easy as possible! Published on December 19, 2019
Payless power is awesome
Response: Thank you Melinda for being an awesome customer! Published on December 19, 2019
Very easy and awesome
Response: Thank you Aaron for the feedback it's greatly appreciated! Published on December 19, 2019
When will my light be up and ready
Response: Thank you for commenting. For new service general time frame for connection is 4-6 hours. Please contact us if you have anymore questions or concerns. Published on December 19, 2019
Y’all have taken 80$ and 50$ out of my mothers account for her electricity and will not give it back when y’all didn’t put the money on the correct account. Ur customer service people refuse to help or give any information on what steps have been taken to resolve this issue. Will Not recommend your services to anyone.
Response: We apologize for the experience. We were unable to locate the account with the information provided in order to have a supervisor review this matter. Please contact us at 888-963-9363 so we can independently go over in detail. Published on December 17, 2019
How long till I get light
Response: Thank you for commenting. General time frame for new service is 4-6 hours. Please contact us at 888-963-9363 for anymore questions or concerns. Published on December 17, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
