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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great and convenient
Response: Thank you for being a great customer! Published on February 05, 2020
My electricity facts label says my daily charge is $2.67 for up 17kwh. I haven’t been home in a week, using 2kwh per according to your texts, yet you’re charging me $2.88 daily… Why?
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on February 05, 2020
Great service, quick, prompt, easy to pay
Response: Thank you for being a great customer! Published on February 04, 2020
Long time customer.. Payless power takes the stress away. I don’t have to worry about large bills i can’t pay..
Response: Tracey we truly do appreciate having you as a loyal customer! Published on February 04, 2020
ALWAYS SIMPLE AND EASY
Response: Thank you for sharing your experience! Published on February 04, 2020
Great notifications. Never loose service again. Easy website to navigate through. Making a payment is super easy.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 04, 2020
I appreciate how fast the payments system is set up.
Response: We're pleased to know you enjoy our new and improved online portal! Published on February 04, 2020
The best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response: Thank you for being a great customer! Published on February 04, 2020
quick and easy!
Response: Thank you for the feedback it's greatly appreciated! Published on February 04, 2020
Very easy to make payment. Recommended.
Response: Thank you so much for the 5 star review! Published on February 04, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
