New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I like the service. It’s very quick and convenient. I like you can get your balance everyday and know what’s going on.
Response: We greatly appreciate your feedback, glad we can provide you the tools needed to make your service experience easy to use and manage! Published on February 05, 2020
We love Payless Power!! Best choice we have wver made on electric providers!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 05, 2020
Payless power is a very affordable light company.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 05, 2020
Thank you for being a cheap and easy company to switch to. I appreciate how easy you have made it.
Response: We greatly appreciate having you as a new customer! Glad we can make your experience easy and convenient as possible! Published on February 05, 2020
Dry easy to use way better than over the phone payments
Response: Thank you so much for your feedback it's greatly appreciated! Published on February 05, 2020
Super fast and easy
Response: Thank you Gina for the 5 star review! Published on February 05, 2020
Love the company but workers is very rude lady was pretty much arguing with me hung up on me!! would give 5 stars but i would say having rude people working is going to constantly get bad reviews… Should look into that!
Response: Thank you for your feedback. We apologize for the experience. Here at Payless Power we strive to treat every customer with professionalism and respect. A supervisor will contact you to discuss your concerns. Published on February 05, 2020
Suggestion. Before you submit payment. There needs to be a confirmation your payment amount. Also in your automated payment. I could not get pass the putting my card year. It went silent. Glad you added the option to store your cards over the phone.
Response: We greatly appreciate your feedback! We did have some issue due to us upgrading our automated system. We're please to know you happy with new options added! Published on February 05, 2020
Super Easy to pay and keep track due to the consistent reminders.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 05, 2020
Great easy fast
Response: Thank you Jorge for the 5 star review! Published on February 05, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
