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Payless Power Reviews

Read reviews from Payless Power customers

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I use to pay for what I used, now I have to pay whether I use energy or not. $3/day is alot for not using any power. Not happy with this new change. I do like the automaticity of the service, how I can pay for it from my phone and its immediate.

Response: Chrsitina, thank you for commenting. We do apologize for the experience. The Plan that we offer is for customers who use between the normal usage to very high usage. This includes the first 17 kwh in the daily fee, also will save you money during the high usage months. For a low usage customer you will be able to budget because you know how much it will cost on a daily or monthly basis. For any questions or concerns please contact us at 888-963-9363. Published on March 04, 2020

Love that I cam keep up with how much is in there. It’s very affordable and I have already gotten family members to make the switch.

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on March 02, 2020

Super easy to set up and get started! Website is easy to navigate and very user friendly.

Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on March 02, 2020

Very easy to do

Response: Thank you so much for your great review! Published on March 02, 2020

Sign up was easy

Response: We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on March 02, 2020

Great communication easy to add money

Response: Thank you so much for your great review!...We thank you for being a loyal customer! Published on March 02, 2020

Easy payment process

Response: Thank you for the feedback, glad we can make your payment process easy as possible. Published on March 02, 2020

Great service wish I would of been knowing about this

Response: Thank you Darius for the 5 star review! Published on March 02, 2020

????????Easy payment options

Response: Thank you so much for the 5 star review! Published on March 02, 2020

Easy to keep track of and not outrageously expensive.

Response: Thank you Kiara for sharing your experience. Glad we can provide you the tools needed to make your service experience easy to use and manage! Published on March 02, 2020

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023