New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Love this company.
Response: Thank you so much for the awesome feedback! Published on April 10, 2020
its kinda expensive
Response: Thank you Mark for your feedback it's greatly appreciated. Please contact us at 888-963-9363 so we can provide you tips on saving on your electricity. Published on April 10, 2020
During this virus you would think if you could pay over 3/4 of your bill they would let you slide on 40 dollars till the next bill comes out but nooo.
Response: Thank you for commenting. We do apologize for the experience. We can see the challenge you are faced with and understand your concern of having your service disconnected. We here at Payless Power want you to know that your family’s health and safety are our primary concern. Please contact us or visit https://paylesspower.com/covid-19-response/ for more information. Published on April 10, 2020
Great prices always great customer service easy access online
Response: Thank you so much for the great feedback it's greatly appreciated! Published on April 07, 2020
The rates are very affordable and the payment process is extremely easy. The daily notification keeps me updated with when I need to add to my balance.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 07, 2020
The best company I’ve been with and I would refer people at this I’m out of work and a little behind but payless power have been right there every time no matter what
Response: Thank you so much Erika for sharing your service experience, glad we can help! Published on April 07, 2020
Great service and very easy to make payments. I am pleased.
Response: Thank you for being a great customer we are glad you are satisfied with the service! Published on April 07, 2020
The best company I’ve been with and I would refer people at this I’m out of work and a little behind but payless power have been right there every time no matter what
Response: Thank you so much Erika for sharing your service experience, glad we can help! Published on April 07, 2020
Easy to use website prices are good
Response: Thank you Randy for the feedback it's greatly appreciated! Published on April 07, 2020
They helped me keep my service on. Thank goodness.
Response: Glad we can help Lindsay! Thank you for the 5 star review! Published on April 06, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
