New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very good service. Quick and simple to start. Low cost.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on April 30, 2020
The company is very convenient and the text alerts let you know how many days you have left which is very helpful to me…
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 30, 2020
The payment process is easy
Response: Glad we can make your payment method easy and convenient. Published on April 30, 2020
Service is good and we love that we can make payments online.
Response: Thank you LaToya for sharing your service experience. Published on April 30, 2020
i dont want this card on file how can i remove it
Response: We can assist you on removing the card on file, Please contact us at 888-963-6363. Published on April 30, 2020
I like having the ability see what we use each day and the low rates
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 30, 2020
Very reliable company! Love them
Response: Thank you for your great feedback it's greatly appreciated! Published on April 30, 2020
The best company ever, I can see daily my usage, pay as we go, or anytime from my phone, no need to go to the store and in minutes, thanks for the service!!!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 30, 2020
Ridiculously high pricing but convenient payment options and daily usage updates.
Response: Lindsay, Thank you for commenting. We will be more than happy to provide you tips on saving on your electricity please contact us at 888-963-9363. Published on April 29, 2020
great service lets me know my balance everyday. Has not failed me yet I am new to paying my own utilities and Payless power makes it much easier for me.
Response: Dante, Glad we can help make your service experience easy to use & convenient. Published on April 29, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
