Easy and keeps me updated everyday.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on May 11, 2018
I Love the service however I feel that it goes fast sometimes…
Response: Hi Maenisha thank you so much for your feedback as we get closer to the Summer you maybe consuming more usage but you can always register your smart meter and review the usage or contact us and we can go over your usage as well. We thank you for being a loyal customer!! Published on May 11, 2018
Going on 3yrs with this service and I just love it so easy and convinte for me don’t think ill ever switch
Response: Hi Maximino We are glad you are still a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on May 11, 2018
Easiest utility bill ever!!
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on May 10, 2018
Great company great rates.
Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 10, 2018
Its easy & saves us money!!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 10, 2018
Great electric company with fair pricing
Response: Thank you so much for excellent review! We are so happy that we can provide you with the best service in TEXAS! We hope that you continue your journey with Payless Power for many years to come! :) Published on May 10, 2018
I love how easy everything is!
Response: Hi April! We love to provide you with a service that is fast, simple, and efficient! Thanks for the awesome review!:) Published on May 10, 2018
Bill pay is easy, fast. I like that you have extensions if needed but the rates are high and unpredictable. I get charged based on what yall think I’ve used and not how much I actually used.
Response: Thank you for your feedback you are are very important to us and we strive to bill our customer’s accurately. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible Published on May 10, 2018
Awesome and convenient.
Response: Thank you so much for the great review Mario! We are so thrilled that we can provide you and all our customers with an excellent service! :) Published on May 10, 2018