New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great service with constant reminders. Very helpful
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 24, 2020
Good customer service
Response: Thank you for the 5 star review! Published on March 24, 2020
Very easy an convenient!!
Response: Thank you for the 5 star review! Published on March 24, 2020
Applying my payment was super fast and easy.
Response: Thank you Tanya for sharing your customer portal experience it's greatly appreciated! Published on March 24, 2020
It is so easy. Just wish it was cheaper
Response: Thank you Melissa for sharing your feedback it's greatly appreciated! Published on March 24, 2020
Thank you for providing me with good service.
Response: Thank you for the awesome feedback it's greatly appreciated! Published on March 24, 2020
nothing to say because we dont understand this set up i just paid not even a month ago & we have to refill money
Response: Thank you so much for commenting. We do apologize for the experience, we will be more than happy to go over this independently to give you a better understanding on how our service works. Published on March 24, 2020
Easy, excellent service.
Response: Thank you so much for the 5 star review! Published on March 20, 2020
Don’t know why my auto payment didnt’ take but here is a payment
Response: We apologize for the inconvenience. Please contact us if this occurs again. Published on March 20, 2020
Always friendly customer service and easy self serve services.Amazing company.Will have me as a customer for years to come.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on March 20, 2020
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
