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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easiest utility to pay
Response: Thank you so much for sharing your service experience! Published on June 01, 2020
Very easy process.
Response: Glad we can make your service experience easy as possible! Published on June 01, 2020
Love it payless power is the best..
Response: Thank you so much for the awesome feedback! Published on June 01, 2020
I enjoy this service please keep up the good work
Response: Kierra, Thank you for being a great customer! Published on June 01, 2020
Thumbs up appreciate the service
Response: Thank you for the 5 star review! Published on May 29, 2020
Good everything is good
Response: Thank you for the 5 star review! Published on May 29, 2020
Convent. Got tired of big companies taking advantage. This way I can see my usage in the whole matter.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 29, 2020
Super easy payments.
Response: Thank you for sharing your experience, Glad we can make the online portal fast and convenient. Published on May 29, 2020
They were very helpful, I ran into some problems on my end… and I wasn’t too happy about it.. but and they were more than happy to assist me and help me out with such great customer service!
Response: Thalea, Thank you for sharing your service experience. Glad we were able to help straighten it out. Published on May 29, 2020
I love it! No hassles no problems I get my notifications everyday !
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on May 29, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.