Payless Power Reviews
Read reviews from Payless Power customers
Great fast and easy
Response: Thank you for being a great customer! Published on January 28, 2020
Very simple made for customers to make their payments
Response: We're glad you find the online portal easy to use. Thank you for sharing your feedback! Published on January 28, 2020
Easy easy process
Response: Thank you so much for the feedback it's greatly appreciated! Published on January 28, 2020
Easy to use and convenient.
Response: Glad we can make your service experience easy and convenient to use! Published on January 28, 2020
The service is great, easy setup and payment options. Love it.
Response: Thank you Patricia for the great review glad we can make your service experience easy as possible. Published on January 28, 2020
Easy service and convenient.
Response: Thank you Ana for the feedback it's greatly appreciated! Published on January 28, 2020
Very fast service
Response: Thank you so much for the 5 star review! Published on January 28, 2020
It was simple and easy
Response: Thank you for sharing your experience it's greatly appreciated! Published on January 28, 2020
I like it. Quick and simple.
Response: We strive on providing simplicity service! Published on January 28, 2020
Started on January 15 2020 asking this company to disconnect. It was never done. At time there was a positive balance of $24.87 on the account. I was told that the Prepaid account had be disconnected for non-payment remember prepaid but they continue to charge me for service that not connected. Does not make sense? Now I have went onto this webpage 2x now and told them to disconnect. I’m not paying them for service that I did ask to be disconnected on 1/15/2020
Response: Mr Holland. Thank you for reaching out. Our records show that we received an email inquiry regarding a service cancellation from you on 1/15/20. A Customer Care supervisor responded and asked for you to confirm the required account security information so that we could proceed with your request. Our records do not show a follow up from you until yesterday, 1/26/20. The representative submitted your request for the earliest termination date available which is today, 1/27/20. Please note that your electric utility, Oncor, does not process service cancellation requests on the weekend. Your service is scheduled for disconnection today however it make take up to 3 days for you to receive your final bill. That does not mean you will be charged for any power after today… it simply means that it may take this long to receive your finalized billing data. If you feel that you indeed did contact us after 1/15/20 and prior to 1/26/20, please contact us at 888 963 9363 so we can research this for you. If your confirmation phone call or email was missed we will credit your account back from that point forward. Published on January 27, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
