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Payless Power Reviews

Read reviews from Payless Power customers

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Easy to work with ,daily price is very affordable and the communication to customer is very helpful in preventing loss of service and additional fees.

Response: Hi Robert, Thank you for sharing your experience with us! It’s great to hear that you found our team easy to work with and that our daily pricing meets your expectations. Your feedback about our communication being helpful in preventing service interruptions and extra fees really matters to us because that’s exactly what we aim to deliver—clear, proactive support that keeps things running smoothly. We’ll continue focusing on maintaining affordability and strong communication so your experience stays positive. Published on November 13, 2025

Fast effective and great customer service as well

Response: Hi Valexus, Thank you for sharing your experience! It’s great to hear that the service felt fast and effective for you—that’s exactly what we aim for. Your feedback about the customer service means a lot because it shows we’re meeting the standard you expect. Published on November 12, 2025

The process is super fast and easy

Response: Hi Calitra, Thank you for sharing your experience! It’s great to hear that the process felt fast and easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to streamline things are working, and it motivates us to keep improving. Published on November 12, 2025

**** this light company you don’t care about your customers at all and show it for sure!!! Will be switching companies ASAP!!!!!!! Promise that!!!!

Response: Hi Lindsay, We hear your frustration and understand how important reliable service is to you. Your feedback matters, and we want to make sure your concerns are addressed promptly. A Specialist will be reaching out to you soon to review your account and discuss possible solutions. If you have any questions or need assistance in the meantime, please contact our Customer Care Team at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to help. Published on November 12, 2025

Easy to connect

Response: Hi Susan, Thank you for sharing your experience! It’s great to hear that connecting was easy for you—that’s exactly what we aim for. We understand how important a smooth and simple process is, and we’re glad it met your expectations. Published on November 12, 2025

Always been a good internet service especially if your on a budget

Response: Hi Monica, Thanks so much for sharing your thoughts! Sounds like staying on budget is a big priority for you, and we totally get that. Just to clarify—we actually provide electric service, not internet—but we’d love to make sure your experience with us is just as great. If you ever want tips on saving energy or lowering your bill, we’re here and happy to help. Published on November 11, 2025

I would definitely recommend, the service is fair and affordable for whatever budget you are on

Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that you found our service fair and affordable—it means a lot to us that it fits well with different budgets. We work hard to make sure everyone can access quality service without compromising value, and your feedback shows we’re on the right track. Published on November 11, 2025

Super easy process

Response: Hi Trishala, Thank you for sharing your experience with us! It’s great to hear that the process felt super easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things simple and straightforward are working, and that means a lot to us. Published on November 10, 2025

I just signed up for Payless power a week ago my bill is already $50 which means that it’s gonna be $200 a month. I’m paying over $.18 per kilowatt hour when the average of my area is $.13 per kilo hour. This is making me rethink to go with a different energy company instead.

Really excellent communication around needing to make a payment. Nobody does this well you did thank you. People should study how you do this like tell your manager to read this note because you guys do this way way better than every other business every industry I’ve ever seen so figure it out and then sell it because it’s tremendously better than everyone. It’s exactly the right amount of bother. It’s not too much bother. It’s exactly the right amount of getting directly into there and getting things solved there’s no like I’m gonna help you sort of ******** so thank you. If you don’t sell it I will. I will reverse engineer how you do it and sell the solution now.

Response: Hi Harry, Thank you for sharing such detailed feedback—it’s clear you value effective communication, and we’re thrilled to hear that our approach stood out to you. Your perspective on striking the right balance between being helpful and not overbearing really resonates with what we aim to achieve. We’ll make sure your comments reach our leadership team because insights like yours help us refine and maintain that standard. Published on November 06, 2025

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023