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Payless Power Reviews

Read reviews from Payless Power customers

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No. Process was easy. I recommend nothing. Was easy.

Response: Thank you for the feedback it's greatly appreciated! Published on July 15, 2020

don’t care for daily updates but the last few days is a nice reminder.

Response: Thank you for the feedback it's greatly appreciated! Published on July 15, 2020

Response: Thank you for rating Payless Power! Published on July 15, 2020

Thanks so much for your easy payment method

Response: Thank you so much for sharing your service experience! Published on July 13, 2020

By far the best prepaid company I have done business with. Thank you.

Response: We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 06, 2020

I was told to call back before 7pm , after speaking with a representative at 629pm CENTRAL STANDARD TIME, I hung up realized I had my card , called back immediately and the department closed for the day. I was promised next day service when speaking to the representative. If this does not occur I need full refund. Thank you.

Response: We apologize for the experience. Our customer service department closes at 6, might have selected the wrong department to speak to causing to inform you they were closed. We will be more than happy to help you on completing your enrollment to avoid a delay in service. Published on July 06, 2020

Seems the cost is slightly hi igh

Response: Kenneth, Thank you for the feedback it's greatly appreciated. We will be more than happy to provide you tips on saving on your electricity! Please contact us at 888-963-9363. Published on June 26, 2020

Love how easy payments are

Response: Glad we can make the online portal easy and convenient as possible, thank you for sharing your experience. Published on June 19, 2020

Easy access to account

Response: Glad we can make your service experience easy as possible! Published on June 16, 2020

Goos service very easy i like this company i can see myself using them for a good minute

Response: Thank you for the great feedback, we hope to have you as a long time customer! Published on June 16, 2020

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023