Payless Power Reviews

Read reviews from Payless Power customers

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We have plans to support you and your energy needs

Easy to make payments and always know my balance

Jessica M. in Abilene
Published on August 10, 2020

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 10, 2020

Payless power is ok for prepaid

Valyncia L. in Fort Worth
Published on August 06, 2020

Response: Thank you for the feedback it's greatly appreciated! Published on August 06, 2020

Service is great

Victor W. in Garland
Published on August 05, 2020

Response: Thank you Victor for being a great customer! Published on August 05, 2020

I like the prepay electric service. I know exactly how much electricity my household is using anytime day or night. And I don’t have any more expensive electric bills at the end of the month that I can’t pay. Payless power allows me to have electricity that fits my budget.

Rachel L. in Lufkin
Published on August 04, 2020

i was very pleased with fast connection & account balance updates texted to my phone

Michelle W. in San angelo
Published on July 31, 2020

Response: Thank you Michelle for sharing your service experience! Published on July 31, 2020

It was easy to make a payment over phone quick and easy.

Rachel O. in Harlingen
Published on July 27, 2020

Response: Thank you Rachel for sharing your service experience. Published on July 27, 2020

Customer service was really fast and quick helping me with my information

Madison F. in Corpus Christi
Published on July 24, 2020

Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on July 24, 2020

Great in a bind.

Trisha W. in Odessa
Published on July 23, 2020

Response: Thank you for being a great customer! Published on July 23, 2020

No. Process was easy. I recommend nothing. Was easy.

Berry L. in Houston
Published on July 21, 2020

Response: Thank you Berry for the feedback it's greatly appreciated! Published on July 21, 2020

John B. in Alpine
Published on July 15, 2020

Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on July 15, 2020

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023