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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It was easy! I didn’t have to wait all day on the phone to do something simple.
Response: Thank you Kimberly for sharing your service experience! Published on December 14, 2020
Goood ‼️…………..
Response: Thank you for the 5 star review! Published on December 14, 2020
Great service Easy to control
Response: Thank you Sherry for being a great customer! Published on December 14, 2020
Very easy to use
Response: Thank you for sharing your service experience! Published on December 14, 2020
Still trying it out and will see how good I like it
Response: Thank you for rating Payless Power! Published on December 14, 2020
By far the worst electric company I’ve ever been with. I had a prepaid account with them and I wanted to switch to a cheaper company with my account being in the positive they disconnected my power before I switched to my new company even though I have money in my prepaid account.
Response: We apologize for the experience. We would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on December 14, 2020
Very user friendly
Response: Thank you Shanice for the feedback it's greatly appreciated! Published on December 14, 2020
love your company and easy access to my account
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on December 14, 2020
Easy to pay. Thank you
Response: Thank you Sandra for sharing your service experience! Published on December 14, 2020
Yes great service
Response: Thank you DeMarcus for being a great customer! Published on December 14, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
