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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very easy to pay. Don’t miss paying, they shut it off quick. They do help with extensions. Let them know if you need help.
Response: Thank you Kimberly. We are always happy to help ???? Published on December 17, 2020
Too expensive for prepaid plan, looking to switch to a different electricity company soon but if you prefer prepaid go for it .
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on December 16, 2020
Good experience
Response: Thank you for the 5 star review! Published on December 16, 2020
Great customer service
Response: Thank you for being a great customer! Published on December 16, 2020
Love the daily updates.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on December 16, 2020
Ease of use applying for service.
Response: Thank you Ida for the feedback it's greatly appreciated! Published on December 16, 2020
Payment process is simple. Cheap rate.
Response: Thank you Josh for sharing your experience using the online portal! Published on December 16, 2020
My bill is too high
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on December 16, 2020
Easy to do no hassle great format thank you for being so professional
Response: Thank you for choosing us to be your service provider! Published on December 14, 2020
Service is right on time with my needs. I truly appreciate the no hassle service.
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on December 14, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.