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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy pay service!
Response: Thank you for the 5 star review! Published on January 28, 2021
Very easy my first time with you guys and it was so easy to do
Response: Thank you for the feedback it's greatly appreciated! Published on January 28, 2021
Easy and fast will highly recommend to friends and relatives
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 28, 2021
Very good provider
Response: Thank you Andre for the feedback it's greatly appreciated! Published on January 28, 2021
Text messages finally on point !
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 28, 2021
Costly services but convenient.
Response: Thank you Taen for the feedback it's greatly appreciated! Published on January 27, 2021
Always reliable and always fast! Best customer service yet!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 27, 2021
I like the concept but this is very expensive! We use around $9 a day and that’s being frugal about usage!
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on January 27, 2021
Decent service text alerts work well for reminder
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 27, 2021
I Love the service and convenience
Response: Thank you so much for sharing your service experience! Published on January 27, 2021
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
