
Payless Power Reviews
Read reviews from Payless Power customers
Service is fast and payments are flexible. I’m using them for a rental property which I did not want to sign a contract while I find a new tenant so far I’ve had them for a month and I have not had any issues at all.
Rachel R.
in Houston
Published on July 09, 2020
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 09, 2020
Very easy to use and it lets you know when your account is low
Makala C.
in Arlington
Published on July 08, 2020
Response: We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 08, 2020
very friendly — I like it.
Sarwar K.
in Webster
Published on July 08, 2020
Response: Thank you for your feedback it's greatly appreciated! Published on July 08, 2020
I give it three stars because I’m just a beginner. I haven’t had it long to really see are they a great company. So far it’s a good company, but need free nights…:) Thanks
Markela L.
in Houston
Published on July 07, 2020
Response: Marklea, thank you so much for commenting. We look forward to having you as a new customer & hope you are satisfied with the service! Published on July 07, 2020
At first I wasn’t sure about using a prepaid company, but I am very pleased with the service. I recommend anyone to just try it.
Grace D.
in Galveston
Published on July 07, 2020
Response: Thank you so much for your feedback it's greatly appreciated! Published on July 07, 2020
By far the best prepaid company I have done business with. Thank you.
Tessa G.
in Houston
Published on July 06, 2020
Response: We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 06, 2020
Easy to use and manage. The alerts are helpful.
Deontay W.
in Killeen
Published on July 06, 2020
Response: Thank you so much for sharing your service experience it's greatly appreciated! Published on July 06, 2020
The easiest company to deal with. I love it
Geneva N.
in Houston
Published on July 06, 2020
Response: Thank you so much for the awesome review! Published on July 06, 2020
I was told to call back before 7pm , after speaking with a representative at 629pm CENTRAL STANDARD TIME, I hung up realized I had my card , called back immediately and the department closed for the day. I was promised next day service when speaking to the representative. If this does not occur I need full refund. Thank you.
Brittany P.
in Galveston
Published on July 06, 2020
Response: We apologize for the experience. Our customer service department closes at 6, might have selected the wrong department to speak to causing to inform you they were closed. We will be more than happy to help you on completing your enrollment to avoid a delay in service. Published on July 06, 2020
So far so good. Process takes seconds, not minutes. Which is extremely convenient for me and my busy on the go life.
Tierra M.
in Fort Worth
Published on July 01, 2020
Response: Glad we can make your service experience fast and convenient! Published on July 01, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.