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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Love the process
Response: Thank you Chandra for the 5 star review! Published on November 12, 2021
Easy set up and great service
Response: Thank you for being a great customer! Published on November 12, 2021
Good service and efficiency recommended 100% Very like
Response: Thank you so much for the awesome feedback it's greatly appreciated! Published on November 12, 2021
Is it to use whatever price what is the power thank you Jesus
Response: Thank you for rating Payless Power! Published on November 12, 2021
It was super easy.
Response: Glad we can make your service experience easy and convenient as possible! Published on November 10, 2021
Great Rates and great company!
Response: Thank you Theresa for being a great customer! Published on November 10, 2021
Good job good job job
Response: Thank you Samantha for the 5 star review! Published on November 10, 2021
Totally Awesome! Wish I had known about paylesspower sooner, it’s a lifesaver!
Response: Thank you so much for sharing the awesome feedback it's greatly appreciated! Published on November 10, 2021
I started out using this company because it was easy to set up on my new home and expenses had me tight on cash. Things are much better now financially but the awesome customer service, ease of payments, electric bill money saving tips, and transparency has kept me a customer and not wanting to change to any of the traditional companies. Thank you Payless Power! Y’all truly do care!
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on November 10, 2021
These guys are crooks they continue to bill me after I canceled service and won’t delete my card info
Response: Mr Clinton- You comments state that payless power bills you after you cancelled your service and that our company will not delete your credit card from your account. Having such an understanding would upset anyone and is a serious issue . After reviewing your, account I do see that your credit card was in fact deleted today . I also see that after receive your request to cancel service 10 days ago you were not charged for any additional usage, taxes or fees. You did receive one additional charge for a few cents from underbilled usage from before you cancelled service but then received a credit back for more than that amount this week. I will have a supervisor reach out to ensure that you have a clear understanding of the notifications because they can potentially be confusing. You can also call us at 888 963 9363 with any questions. Published on November 08, 2021
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
