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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Thank you for your customer – friendly service.
Response: Thank you for being an awesome customer! Published on November 18, 2021
Great and very easy to use!!!
Response: Thank you for being a great customer! Published on November 18, 2021
Easy set up, quick installation website easy to navigate prices are very reasonable and it seems to be a great company
Response: Thank you for being a great customer it's greatly appreciated! Published on November 18, 2021
I love using this company because of the opportunity to get per paid utilitys
Response: Thank you for the 5 star review! Published on November 18, 2021
Easy peasy and very simple!
Response: Thank you for sharing your service experience! Published on November 18, 2021
I have been with Payless Power for over a year I have just moved and have taken it with me it is cheap and convenient I can look anytime to monitor my usage and on a fixed income that is a lot of worries boff my shoulders
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on November 18, 2021
Tengo problemas con mi pago de luz en este momento .
Response: Hola- Los comentarios de tu revisión indican que tienes problemas con tu electricidad. Un supervisor lo llamará de inmediato para ayudarlo. También puede llamarnos al 888963 9363. Published on November 15, 2021
Paid for services still didn’t get any no stars
Response: Ms Finley- Your review states that you paid to activate your service but you still do not have power so we get a zero star rating. This is a very serious situation and we can definitely see why you would feel that way . We show that your order was sent and accepted by Oncor so there are a couple of things that could be wring . There could be an issue with the breakers or even possibly an incorrect address. Our records show that this review was the first time that the issue was reported so a supervisor is calling you immediately to research the problems and take steps to energize your apartment as quickly as possible. Call us at 888 963 9363 for more information. Published on November 15, 2021
Amazing service
Response: Thank you for being a great customer! Published on November 12, 2021
Great service great company
Response: Thank you for being a great customer! Published on November 12, 2021
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.