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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Worst company I have ever used !!!! They shave to worse phone support and will steal your money . Please invest your time and hard earned money to a company that will at the very least try . Payless power is a very low quality company
Response: Ms Swift- You comments state that Payless Powers phone support is very poor and that the company steals money from customers . This makes you feel that this is the worst company you have ever used and that the quality of service is low. After reviewing your situation I can certainly see why you are frustrated and we want you to know that we take claims like this very seriously . A supervisor will review all calls made by you today for improvement opportunities and will contact you tomorrow to discuss your experiences. 888 963 9363 Published on September 22, 2021
I have great service with Payless power an wound recommend it to all my friends an family easy to keep up with so you can keep track of how much electric your using thumbs up!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on September 21, 2021
Excellent service
Response: Thank you Madison for being a great customer! Published on September 21, 2021
Thank you for your services
Response: Thank you Maria for being a great customer! Published on September 21, 2021
very good company
Response: Thank you David for the 5 star review! Published on September 21, 2021
Signing up was fast and easy
Response: We look forward to having you as new customer! Published on September 21, 2021
A wonderful and caring company.Also very friendly and polite.The rates are amazing and also the customer service is as well…
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on September 21, 2021
Fast easy and speedy services
Response: Thank you so much for sharing your service experience! Published on September 21, 2021
By far the worst power company I’ve ever had. Say am using over 10 bucks a day all summer 70 bucks a week x 4 for 1 person outrageous. And only give 8 hr extention . No good I wouldn’t recommend to nobody!
Response: Ms Hudson, You review states that you feel you were over charged for a single person because you were being charged $70 per week. This is definitely not good to feel this way… It’s a big issue anytime your electricity bill strains your budget and when this happens sometimes it can make it seem like you are being charged more than you actually are. This is a completely understandable reaction but we can help by going over your charges with you and also how to confirm your usage through www.smartmetertexas.com. This will give you the confidence of knowing that no power company will be able to inflate your usage . A supervisor will reach out right away to discuss your observations and how to review your billing and charges in our customer portal. You can also call us at 888 963 9363 for immediate assistance. Published on September 21, 2021
I love the prepaid plan, it is so convenient to pay what you can and it’s cheap as well.
Response: Thank you so much for the awesome feedback! Published on September 17, 2021
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
