My only concern is when you do a payment. How or why does it say payment submitted. Then the next day they say you’re in the negative. Other then it wiuld have 5 stars.
Response: Thank you Tashieka for commenting. Please contact us at 888-963-9363 so we can further review your account and go over your billing. Published on February 04, 2019
Easy set up. Now I’m just waiting to see if this device will be set up today. 1_25_19
Response: Thank you so much for the feedback. Glad we can make your experience starting service so simple & easy! Published on February 04, 2019
Very scandalous. Ultimate scam. Switching asap. Thieves.
Response: Thank you for commenting. We apologize you feel this way. Please contact us at 888-963-9363 in order to review your account and resolve your concerns. Published on February 04, 2019
I like the notification via text when I need to add money to my acct. Very easy payment system!!
Response: Geneva, Happy you find our online portal so easy & convenient to use. Thank you so much for the feedback it's greatly appreciated. Published on January 31, 2019
Great company you’ll never have to worry about being over charged
Response: Thank you Trenell for being a great customer! Published on January 31, 2019
Great service when you’re not home much
Response: Thank you Kathy for the feedback it's greatly appreciated(: Published on January 31, 2019
We love Payless!
Response: Thank you for the 5 star review! Published on January 31, 2019
I’m satisfied with service I am getting so far
Response: Thank you for providing your feedback it's greatly appreciated(: Published on January 30, 2019
Excellent service and very easy to work with.
Response: Thank you so much Maria for the awesome feedback. Published on January 30, 2019
G I just paid my light bill on January 29 at 11:18 and my lights were off for a whole day the next day still what kind of stuff is this this ridiculous I tried calling them no one would answer my children were freezing and one of them had asthma I’m taking this to court
Response: Pebbles thank you for commenting we do apologize for your experience. Please note any payments made after hours could be delayed due the meter not accepting the signal. We do have help support till 9pm. We do apologize if you were not able to speak to someone as we open at 8AM. A supervisor did review your account to be sure order was completed this morning. For any questions or concerns please contact us at 888-963-9363. Published on January 30, 2019