New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very convenient
Response: Thank you for the 5 star review! Published on March 17, 2022
Thank you for the 24/7 service it’s great
Response: Thank you Humberto for being a great customer! Published on March 17, 2022
Good Service , Quick and Easy
Response: Thank you for the feedback it's greatly appreciated! Published on March 17, 2022
I appreciate the daily usage update!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 16, 2022
Awesome easy to use fair rates easy payment process
Response: Glad we can make your payment portal easy as possible! Published on March 16, 2022
The best electricity service and fast service .
Response: Thank you so much for the awesome feedback! Published on March 16, 2022
Good service. Easy process . Very thankful
Response: Thank you Desiree for being a great customer! Published on March 16, 2022
Great and easy service
Response: Thank you for being a great customer! Published on March 16, 2022
I love it! So easy and don’t have to worry about a crazy electric bill every month!
Response: Thank you so much for the feedback it's greatly appreciated! Published on March 16, 2022
Good service. Just hate I can barely use my lights without getting charge so much wondering if y’all have free nights or something
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on March 12, 2022
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.