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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Complicated this is ridiculous, nobody got time for all this !
Response: Hi Tracy- A supervisor will contact you to get more details about your experience . You can also call us at 888 963 9363. Published on May 23, 2022
My power has been off for 12 hours. I paid these people 7 hours ago and now it’s midnight and me and my kids are just sitting here sweating and still have no power. There is no one to contact or get back to us. Do not recommend this company what so ever. They will leave you and your family high and dry
Response: Mr. Lee- Your comments state that you paid to reconnect your service but 7 hours later our power was still off and you could not contact the company. It is definitely a bad thing if a reconnection is delayed… especially if you have kids. Anyone would upset. A review of your account shows that the reconnection payment was made towards an older terminated account. Once the funds were transferred it looks like services were restored in 1 hour. Please contact us at 888 963 9363 to ensure that there is a new pass word etc on your new account to avoid any issues going forward. 888 963 9363 Published on May 23, 2022
Very easy and very fast
Response: Thank you for the feedback it's greatly appreciated! Published on May 20, 2022
Payless Power came highly recommended to me by Roger Lovell who has had your service sometime now. Looking forward to working with you all.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 20, 2022
I love this light company. I get messages everyday on my usage and updates every hour. I would definitely recommend this company to anyone looking for a great light company.
Response: Thank you for rating us! We are proud to meet your expectations. Published on May 20, 2022
I love this company they work with you and I really try to help and they have great customer service best electric company I had used in 40 years
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on May 20, 2022
Like that it was simple and easy!
Response: Thank you for the 5 star review! Published on May 20, 2022
It was an Easy set up, hopefully this is a great company I can stay with
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 20, 2022
Thank you so much
Response: Thank you for rating Payless Power! Published on May 20, 2022
I just sent you guys a message about my electricity I’ve already paid it over an hour ago and it has yet to be turned on what is going on why have I not been restored service yet
Response: Mr Garcia- Your comments state that you paid to reconnect service after hours and were still awaiting service to be restored . This is not a good thing , especially when the Texas heat is in play. I don’t blame you for losing patience. Our records show that your service was restored 1 hour and 50 minutes after the reconnection order was submitted. Please note that most reconnection orders are completed within two hours unless the meter cannot receive and respond to a remote signal . I am glad that this was not the case for you and that your service was restored within the quoted timeframe. If you have any questions after hours you can send an email message to us until 9:00 PM at www.paylesspower.com Published on May 19, 2022
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
